I'm no Apple fan, but the notion their hardware is crappy or subpar is just silly. It's nice stuff. I still think it's overpriced, but it's nice. I have friends and family that are HARDCORE Apple fans, to a degree that is beyond annoying. But at no time can I think of any of them having issues with their hardware with the exception of a friend who used to do heavy, heavy video/audio/photoshop editing that had problems with overheating after a few years of abuse. That would happen on any laptop, just think Alienware. I'm not a fan of anything Apple related and I'd shed no tear if they disappeared tomorrow, but not being able to be subjective about the quality of their products and customer service is just silly.