I have the 2019 non-pro and it's pretty hit or miss. It does require a restart every few weeks after an app or two freezes up. The worst part is that a few apps have a random audio cutout when watching content. Never any issues with youtube or youtubeTV, but at least Netflix, Amazon Prime Video, and Hulu will just randomly cut out the audio in a show/movie. Sometimes I can watch a whole show with no problems, but more often than not the audio will cut out for a full second or two and keep doing it every couple minutes. It's infurating. I've spent hours searching the internet and changing settings to fix the problem. Nothing has helped, it always comes back. Upgraded HDMI cables, upgraded the TV, the AVR is modern and meets all the modern specs. My 2015 Shield has never done it. I'd upgrade, but I don't know what streaming box is better??