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  1. Thread Author  Thread Author    #1  
    crxssi's Avatar
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    Default Repeating / duplicate incoming text messages

    I have been plagued with repeating / duplicate incoming text messages for several months now. Doesn't happen all the time, and not with every message. But when it happens, it seems to have fits. I can get the same message or group of several messages DOZENS of times at seemingly random intervals for hours, sometimes several hours. It drives me crazy. The only "solution" seems to be to call the person who texted me and then it suddenly stops.

    I suspected it was not specific to the Evo LTE or my specific phone, even though Sprint would keep blaming the phone and saying I should take it in for service (which is not going to happen). It so happens two of my friends also have Evo LTE's and have the same issue.

    Today someone with a Sprint Win phone (he must be the only one on the planet with one) *AND* someone with a Sprint Galaxy S4 both reported the same thing to me. They showed it happening in my cell (tower) but also reported it happening in other cells (as did my other friends). I am really pissed at Sprint's attitude about it, acting like they have never heard of such a thing and/or blaming it on my phone. And I can't get anyone technical to help or look into it.

    So the question is- how many of you out there have seen this behavior?
    Click "Thanks" and/or "Like" button on posts where someone helped you or you liked the posting. Nexus 5 (T-Mobile), Nexus 10, Evo LTE, Evo 3D, Evo 4G
  2. #2  

    Default Re: Repeating / duplicate incoming text messages

    Nope, never seen it before.
  3. #3  

    Default Re: Repeating / duplicate incoming text messages

    Nope, never seen it before..
  4. #4  

    Default Re: Repeating / duplicate incoming text messages

    Nope, never seen it before...
  5. #5  

    Default Re: Repeating / duplicate incoming text messages

    Nope, never seen it before....

    OK, sorry, just had to.

    Saw this once before. It happened to my whole family once. Affected all 5 lines. For about 3 hours we all received texts numerous times. We had a mix of phones. I think k it is definitely tower related.
    jose0819 likes this.
  6. Thread Author  Thread Author    #6  
    crxssi's Avatar
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    Default Re: Repeating / duplicate incoming text messages

    I am surprised the thread was viewed 273 times at this point and nobody else has the issue. So now I am thinking it must just be in this particular geographic area. Hmm.
    Click "Thanks" and/or "Like" button on posts where someone helped you or you liked the posting. Nexus 5 (T-Mobile), Nexus 10, Evo LTE, Evo 3D, Evo 4G
  7. #7  

    Default Re: Repeating / duplicate incoming text messages

    I've actually seen that problem on three different Verizon phones and one AT&T. It's definitely not exclusive to sprint. I do know that on one of the Verizons using a different texting app for a while seemed to fix it. Could have been a coincidence but it's worth testing.

    Sent from my EVO using AC Forums mobile app
  8. #8  

    Default Re: Repeating / duplicate incoming text messages

    @crxssi

    No, you are not the only one. I'm in Brooklyn, and from home, I access the Sprint tower through an AIRAve 2.5. Needless to say that at least once a week, I tick off the recipients of my text messages because they receive the same message 5-6 times. Of course Sprint spreads the pain; their response comes in quadruplicate. LOL

    I now ignore it,and, after 10 yrs of being with Sprint, I look forward to the day that my contract is up.
  9. #9  

    Default Re: Repeating / duplicate incoming text messages

    Quote Originally Posted by AppleR112 View Post
    I now ignore it,and, after 10 yrs of being with Sprint, I look forward to the day that my contract is up.
    That's one loooonnnggg contract.
    Zookeeper63 likes this.
  10. #10  

    Default Re: Repeating / duplicate incoming text messages

    LOL.... My 2 yr. contract is up in December. I've been a Sprint customer for 10 yrs....
  11. #11  

    Default Re: Repeating / duplicate incoming text messages

    Has not happened to me.

    Sent from my GT-P6210 using AC Forums mobile app
  12. #12  

    Default Re: Repeating / duplicate incoming text messages

    yes, I have been experiencing the same thing over and over again ... It happens all the time, I can't believe it is a cell tower issue. I've been texting my sister all nite and the same message keeps repeating itself over and over and I'm not getting any of her new texts. I'm actually starting to hate this phone. I have the Galaxy S4 through At & T. just awful- there has to be a solution..
  13. #13  
    Zookeeper63's Avatar

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    Default Re: Repeating / duplicate incoming text messages

    I had that issue with my OG EVO. I think it was the Sprint network, not the phone
    CrackBerry Curve 9330 > BlackBerry Tour 9630 > HTC EVO 4G > HTC EVO 4G LTE > Samsung Galaxy Note 3
  14. Thread Author  Thread Author    #14  
    crxssi's Avatar
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    Default Re: Repeating / duplicate incoming text messages

    Quote Originally Posted by newgirl9420 View Post
    yes, I have been experiencing the same thing over and over again ... It happens all the time, I can't believe it is a cell tower issue. I've been texting my sister all nite and the same message keeps repeating itself over and over and I'm not getting any of her new texts. I'm actually starting to hate this phone. I have the Galaxy S4 through At & T. just awful- there has to be a solution..
    There is- call her, then it will stop. At least for a while.
    Interestingly, I haven't had any duplications for months now for some reason.
    Click "Thanks" and/or "Like" button on posts where someone helped you or you liked the posting. Nexus 5 (T-Mobile), Nexus 10, Evo LTE, Evo 3D, Evo 4G
  15. #15  

    Default Re: Repeating / duplicate incoming text messages

    I'm seeing the same on the Galaxy Note 3 with T-Mobile. Stock messaging app. I am utilizing wi-fi.

    Posted via Android Central App
  16. #16  
    koam's Avatar

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    Default Re: Repeating / duplicate incoming text messages

    Cell tower error. Report it to Sprint

    Sent from my Nexus 7 using AC Forums mobile app
  17. #17  

    Default Re: Repeating / duplicate incoming text messages

    SOLVED ...
    So I got rid of my repeat messages today.
    I didn't want to hard reset, which was the final verdict from one support person (not technical) at Sprint.
    So I thought, what's hard reset going to do? Stop services, remove apps? So after resetting the phone, I went into Settings>Application Settings and cleared cache on the messaging, and the Google hangouts' apps. Then I went into ALL and found running services for messaging, hangouts ... basically all the services running and stopped each one, leaving only my keyboard and services apps - the only two that didn't have options to close.
    After all services were stopped, I restarted the phone.

    I was consistently getting the repeat message right after restart, just as the external SD was mounted.
    Not this time.

    I got a bunch of missed texts, but not the one that was repeating.

    WOOHOOO!!!!
    Thanked by:
    trpcham123 likes this.
  18. Thread Author  Thread Author    #18  
    crxssi's Avatar
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    Default Re: Repeating / duplicate incoming text messages

    Quote Originally Posted by Chris Glahn View Post
    SOLVED ... So I got rid of my repeat messages today.
    I will try it but I am not hopeful. A friend with an MS-Windows phone has the exact same problem. There is not "messaging
    I called Sprint last week, for the Nth time, and yelled at them for an hour. Got escalated over and over. They finally admitted it is a network problem and likely with my local tower, said they could SEE the duplicates going to my phone caused by an error, which they cleared. They promised a tech would call me back. Of course, they did not, and duplicate texting returned.
    Click "Thanks" and/or "Like" button on posts where someone helped you or you liked the posting. Nexus 5 (T-Mobile), Nexus 10, Evo LTE, Evo 3D, Evo 4G
  19. #19  

    Default Re: Repeating / duplicate incoming text messages

    I live in Australia on Telstra and I've been having this problem with my HTC for a couple of months. Not only is it annoying, but it makes my battery flat in a couple of hours. Just recently, my husband starting having the problem on his HTC too (also Telstra). So, does this mean it's a network issue or software issue??
  20. #20  

    Default Re: Repeating / duplicate incoming text messages

    you are so not alone with this problem it has happened to me every now and again
  21. #21  

    Default Re: Repeating / duplicate incoming text messages

    Chris Glahn... worked for my HTC One X. thanks! I went into Settings>Application Settings and cleared cache on the messaging, and the Google hangouts' apps. Then I went into ALL and found running services for messaging, hangouts ... basically all the services running and stopped each one, leaving only my keyboard and services apps - the only two that didn't have options to close.
    After all services were stopped, I restarted the phone. Repeats stopped. Discuss this with your tech.
  22. #22  

    Default Re: Repeating / duplicate incoming text messages

    I went into Settings>Application Settings and cleared cache on the messaging, and the Google hangouts' apps. Then I went into ALL and found running services for messaging, hangouts ... basically all the services running and stopped each one, leaving only my keyboard and services apps - the only two that didn't have options to close.
    After all services were stopped, I restarted the phone. Repeats stopped. Discuss this with your tech.
  23. #23  

    Default Re: Repeating / duplicate incoming text messages

    I went into Settings>Application Settings and cleared cache on the messaging, and the Google hangouts' apps. Then I went into ALL and found running services for messaging, hangouts ... basically all the services running and stopped each one, leaving only my keyboard and services apps - the only two that didn't have options to close.
    After all services were stopped, I restarted the phone. Repeats stopped. Discuss this with your tech.
  24. #24  

    Default Re: Repeating / duplicate incoming text messages

    I went into Settings>Application Settings and cleared cache on the messaging, and the Google hangouts' apps. Then I went into ALL and found running services for messaging, hangouts ... basically all the services running and stopped each one, leaving only my keyboard and services apps - the only two that didn't have options to close.
    After all services were stopped, I restarted the phone. Repeats stopped. Discuss this with your tech.
  25. #25  

    Default Re: Repeating / duplicate incoming text messages

    Quote Originally Posted by crxssi View Post
    I have been plagued with repeating / duplicate incoming text messages for several months now. Doesn't happen all the time, and not with every message. But when it happens, it seems to have fits. I can get the same message or group of several messages DOZENS of times at seemingly random intervals for hours, sometimes several hours. It drives me crazy. The only "solution" seems to be to call the person who texted me and then it suddenly stops.

    I suspected it was not specific to the Evo LTE or my specific phone, even though Sprint would keep blaming the phone and saying I should take it in for service (which is not going to happen). It so happens two of my friends also have Evo LTE's and have the same issue.

    Today someone with a Sprint Win phone (he must be the only one on the planet with one) *AND* someone with a Sprint Galaxy S4 both reported the same thing to me. They showed it happening in my cell (tower) but also reported it happening in other cells (as did my other friends). I am really pissed at Sprint's attitude about it, acting like they have never heard of such a thing and/or blaming it on my phone. And I can't get anyone technical to help or look into it.

    So the question is- how many of you out there have seen this behavior?
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