05-20-2014 09:05 PM
88 123 ...
tools
  1. yocubed's Avatar
    Here's a direct link to the 4.3 Sense 5 RUU
    http://dl3.htc.com/application/RUU_J...d_one_step.exe
    sent to me by Mo Versi of HTC
    02-18-2014 04:58 PM
  2. Paul627g's Avatar
    Thanks for sharing.
    02-18-2014 05:01 PM
  3. 541rrhse's Avatar
    Unable to add additional email accounts to native email launcher.
    02-18-2014 08:29 PM
  4. crxssi's Avatar
    Does this mean it is official now or not? If it is official, are there official installation instructions to go with it? Perhaps an announcement by HTC?

    Seems like there are some serious bugs with data roaming, dialer, live wallpapers, perhaps non-Gmail Email.... hard to know if this is something I would recommend to everyone yet. Wait for an update to the update?? Thoughts?
    02-18-2014 10:25 PM
  5. mfreeland's Avatar
    Does this mean it is official now or not? If it is official, are there official installation instructions to go with it? Perhaps an announcement by HTC?

    Seems like there are some serious bugs with data roaming, dialer, live wallpapers, perhaps non-Gmail Email.... hard to know if this is something I would recommend to everyone yet. Wait for an update to the update?? Thoughts?
    This is supposed to be the final update. I'm waiting to see if the bugs are worked out as far as data roaming. The dialer is different, but I'm learning to get around on it. I did like the old one better. As far as the live wall papers, don't use them and maybe they just changed what was usable... Two out of three mail clients I use are not Gmail and they work normally.
    crxssi likes this.
    02-18-2014 10:44 PM
  6. jwbekens's Avatar
    This is supposed to be the final update. I'm waiting to see if the bugs are worked out as far as data roaming. The dialer is different, but I'm learning to get around on it. I did like the old one better. As far as the live wall papers, don't use them and maybe they just changed what was usable... Two out of three mail clients I use are not Gmail and they work normally.
    If data roaming isn't fixed, I am going to get a new phone since I am eligible for an update. On the other hand, that should be an easy OTA fix. 3 live wallpapers are still botched; they just won't load. I am using Muzei now, anyway, but those wallpapers work just fine on the rest of the family's HTC One phones. Dialer is the same as the HTC One. It works.
    02-19-2014 08:01 AM
  7. mfreeland's Avatar
    If data roaming isn't fixed, I am going to get a new phone since I am eligible for an update. On the other hand, that should be an easy OTA fix. 3 live wallpapers are still botched; they just won't load. I am using Muzei now, anyway, but those wallpapers work just fine on the rest of the family's HTC One phones. Dialer is the same as the HTC One. It works.
    I'm eligible for a new phone too, but am hoping to wait for the new one(+) to come out.
    02-19-2014 11:52 AM
  8. 541rrhse's Avatar
    I'm using gmail app instead now. My phone is much smoother and battery life has been so much better!
    02-19-2014 01:09 PM
  9. mfreeland's Avatar
    Just confirmed....NO ROAMING DATA.
    02-19-2014 01:38 PM
  10. 92turbo2's Avatar
    Just confirmed....NO ROAMING DATA.
    that may be a bug and what not but may also be a good thing, no?
    02-19-2014 09:00 PM
  11. foxbat's Avatar
    Are phone contacts , and photo's erased in the update process?
    02-19-2014 09:19 PM
  12. jmartinbsu's Avatar
    Are phone contacts , and photo's erased in the update process?

    Only if the photos are stored on internal memory could they be destroyed. If they're on the SD card then just pull it out to be safe.
    Phone contacts will be intact as long as you back them up via google. Just go to https://www.google.com/contacts to see if your contacts are listed there.
    02-19-2014 09:32 PM
  13. foxbat's Avatar
    Thank you ,

    Only if the photos are stored on internal memory could they be destroyed. If they're on the SD card then just pull it out to be safe.
    Phone contacts will be intact as long as you back them up via google. Just go to https://www.google.com/contacts to see if your contacts are listed there.
    02-19-2014 09:37 PM
  14. mfreeland's Avatar
    Only if the photos are stored on internal memory could they be destroyed. If they're on the SD card then just pull it out to be safe.
    Phone contacts will be intact as long as you back them up via google. Just go to https://www.google.com/contacts to see if your contacts are listed there.
    Export them to your SD card. Import them back after the update. Works better than Google for me...
    02-19-2014 09:44 PM
  15. mfreeland's Avatar
    that may be a bug and what not but may also be a good thing, no?
    Not a good thing in my business. I've emailed Mo and Jason at HTC, so we'll see...
    02-19-2014 09:47 PM
  16. 92turbo2's Avatar
    my computer keep booting off the connection and i cannot finish the update and help
    02-19-2014 10:00 PM
  17. mfreeland's Avatar
    my computer keep booting off the connection and i cannot finish the update and help
    From my experience: Use a W7 machine. Open the device manager with the phone plugged in and update the android driver until it say MyHTC. Re start the phone into Bootloader and press Fast Boot. (See above instructions). Run RUU. If it doesn't work, run it again. Took me three tries last night.
    02-19-2014 10:31 PM
  18. 92turbo2's Avatar
    From my experience: Use a W7 machine. Open the device manager with the phone plugged in and update the android driver until it say MyHTC. Re start the phone into Bootloader and press Fast Boot. (See above instructions). Run RUU. If it doesn't work, run it again. Took me three tries last night.
    my evo will power on but it will get stuck at the white HTC screen, i can get into the bootloader but everything leads to the stalled HTC screen and now if i plug this into my computer nothing pops up to access the SD card so cant really do anything
    02-20-2014 10:00 AM
  19. slinkeril's Avatar
    "erasing your internal storage" is this equivalent to a factory reset? ie are all my apps settings etc gone? even one i have migrated to my SD card storage? Just curious how much work it will take to get my phone running again.... How does this affect google wallet? i recall some time ago that there was some issues with updates and google wallet being bricked if you didnt disconnect it from your account.
    bc2k likes this.
    02-20-2014 11:25 AM
  20. jaywoolfork's Avatar
    i go through all the steps but as soon as it says searching for bootloader and the screen goes to a grey HTC screen it says my USB is not recognized and stops the update
    02-20-2014 01:37 PM
  21. mfreeland's Avatar
    "erasing your internal storage" is this equivalent to a factory reset? ie are all my apps settings etc gone? even one i have migrated to my SD card storage? Just curious how much work it will take to get my phone running again.... How does this affect google wallet? i recall some time ago that there was some issues with updates and google wallet being bricked if you didnt disconnect it from your account.
    Not sure about Google Wallet, never used it. Before you download and update your phone go into backup and reset under settings and make sure auto back up is checked and App Data and setting restore is checked. You should hit the back up now button. I think HTC backs it up to a folder in my Drop box account. This makes it almost automatic to restore your phone afterwards. It re downloads your apps and resets your settings and mail setting automatically, including widgets and wallpaper. I had to re set some of my notification sounds, but I think my custom ringtone was there already... I was really impressed how easy it was.
    Bassbiker likes this.
    02-20-2014 01:43 PM
  22. puch96's Avatar
    i go through all the steps but as soon as it says searching for bootloader and the screen goes to a grey HTC screen it says my USB is not recognized and stops the update
    Are you using windows 8 or 7? I was having same issue with windows 8. when I used W7, it worked just fine, (assuming you have the latest drivers installed).. As mentioned above, go to device manager on your computer and make sure you update the driver for the EVO
    02-20-2014 02:36 PM
  23. CMercs's Avatar
    ...You should hit the back up now button...
    I don't have a "Backup Now" button nor an option setting where to back up to.
    02-20-2014 02:54 PM
  24. 92turbo2's Avatar
    got my phone all taken care of and running 4.3, i went to a sprint retailer and they reflashed my phone free of charge and i also found out they can root your phone free of charge,

    4.3 looks a lot better on my evo then 4.1 IMHO and its a helluva lot speedier
    02-20-2014 03:05 PM
  25. mfreeland's Avatar
    I don't have a "Backup Now" button nor an option setting where to back up to.
    Not sure if I did before I updated, but obviously the phone was backing itself up to my HTC cloud account. After the update and you're promted to set the phone up HTC comes up and asks if you want to do it from scratch or from your account. Just log in and it takes care of the rest.
    02-20-2014 03:09 PM
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