Wow, another person other than me actually wants this greeting. You ask Sprint this question and they'll get lost. I've talked to three different Sprint reps (called *2) and they all told me to delete the greeting I recorded. This didn't work.
I was a bit more impatient the fourth time, so I put my phone (that I called my voicemail with) on speakerphone. I kindly asked the rep to guide me through. Heh! She got lost and told me to hang the voicemail phone up. So we give it a go again and this time she tells me to hit...
4 for personal options -->
4 for personal preferences -->
3 for recorded name -->
3 to delete recorded name
That worked for me. I had deleted my greeting a few weeks before. Those who still have a greeting and would like to get rid of it would press...
3 to change greeting
7 to delete active greeting