Phone won't fetch 5.0 (Lollipop) update - HTC One (M8)
Hey guys,
I just had my One M8 replaced through insurance as my old one broke. Although everything works on the phone, it is still stuck on Android version 4.4.4 and no matter what I try, I can't get the phone to recognize that it needs the lollipop update, it just tells me there are no updates available. I have got in contact with both EE (my network provider) and HTC and neither of them were sure what was causing the problem and told me just to 'wait', but in my experience that just means they don't know how to solve the issue. I also swapped for a different handset from the original one that was delivered by the insurance just in case it was a faulty handset but the problem still prevails on the second handset as well. Have tried factory resets, network resets, wiping the cache partition etc. but nothing has worked as of yet. Any help/advice on how I can go about getting Lollipop would be much appreciated, having had it on my initial phone before it broke, being back on 4.4.4 kinda sucks. Thanks in advance for any replies!
Hey guys,
I just had my One M8 replaced through insurance as my old one broke. Although everything works on the phone, it is still stuck on Android version 4.4.4 and no matter what I try, I can't get the phone to recognize that it needs the lollipop update, it just tells me there are no updates available. I have got in contact with both EE (my network provider) and HTC and neither of them were sure what was causing the problem and told me just to 'wait', but in my experience that just means they don't know how to solve the issue. I also swapped for a different handset from the original one that was delivered by the insurance just in case it was a faulty handset but the problem still prevails on the second handset as well. Have tried factory resets, network resets, wiping the cache partition etc. but nothing has worked as of yet. Any help/advice on how I can go about getting Lollipop would be much appreciated, having had it on my initial phone before it broke, being back on 4.4.4 kinda sucks. Thanks in advance for any replies!