01-05-2016 12:58 PM
32 12
tools
  1. Silviu Ticau's Avatar
    Hello guys. I have a problem with my htc one s. The phone would all of a sudden lose its sound function. The phone would vibrate but not ring with incoming calls. Cannot play any music or youtube videos either. I double checked and all sounds are on and volume at its highest.For the first few times, I could fix this issue by restarting her phone. But this last time, restarting doesn't work anymore and I had no choice but to do a factory reset before the sound function comes back. It's fixed for now, but I see this only as a short term solution since the problem has been repeating itself for a few times now. Anyone with a similar issue? Anyone with suggestion as to why this would happen?
    10-20-2013 03:08 PM
  2. Silviu Ticau's Avatar
    No one?
    10-21-2013 12:19 AM
  3. wizzrah's Avatar
    Hello guys. I have a problem with my htc one s. The phone would all of a sudden lose its sound function. The phone would vibrate but not ring with incoming calls. Cannot play any music or youtube videos either. I double checked and all sounds are on and volume at its highest.For the first few times, I could fix this issue by restarting her phone. But this last time, restarting doesn't work anymore and I had no choice but to do a factory reset before the sound function comes back. It's fixed for now, but I see this only as a short term solution since the problem has been repeating itself for a few times now. Anyone with a similar issue? Anyone with suggestion as to why this would happen?
    Might be a software glitch. Have you modified it in any way? Root, etc.

    Sent from my One X using Tapatalk 2
    10-22-2013 12:20 AM
  4. MightyRed's Avatar
    Hello,
    I have the same issue. Out of the blue, sound just stops working with or without earphones. In the biginning a simple powercylce would resolve the issue for a few hours. When sound is not fonctionning, if I try to play a song (which works fine when sound works) I get a music playback error without any details.
    Now the only way to get sound back is to do a factory reset and even then doesn't work every time, sometime I have to do it more than once.
    This is very annoying as when sound does not work I can't make any calls...
    Anyone have a fix for this? Sounds like a software glitch as sound comes back after multiple powercycles or factory resets...

    I have an HTC One S on 4.1.1, unrooted or modified in any way.
    Thanks in advance for any help
    11-19-2013 09:19 AM
  5. idumbakumar's Avatar
    hi,
    i have HTC one i have the same problem. no audio at all from speakers or from headphone.. cannot make receive making calls.. no audio from headset as well. i want to figure it out.. install 4.4 from 4.2.1 but still no solution.. pls anyone help me fixing this
    12-20-2013 07:41 AM
  6. ariunbold enhbayr's Avatar
    i've the same issue. installed kitkat and pacman roms but unlucky. do u have any idea? Could u fix it?
    01-20-2014 07:50 PM
  7. ariunbold enhbayr's Avatar
    hi,
    i have HTC one i have the same problem. no audio at all from speakers or from headphone.. cannot make receive making calls.. no audio from headset as well. i want to figure it out.. install 4.4 from 4.2.1 but still no solution.. pls anyone help me fixing this
    i've the same issue. installed kitkat and pacman roms but unlucky. do u have any idea? Could u fix it?
    01-20-2014 08:14 PM
  8. Mollie Tillman's Avatar
    Please refer to my thread. If u can't find it, sound about is the app that fixes it all.
    01-23-2014 01:56 PM
  9. ariunbold enhbayr's Avatar
    only soundabout Pro?
    01-30-2014 12:05 AM
  10. aksman's Avatar
    Good day .. pls am also having the same problem with mine ,pls someone should hep me out .. pls my number is 07081743326 .. pls
    02-06-2014 04:01 PM
  11. Manny Wiafe's Avatar
    Hello guys. I have a problem with my htc one s. The phone would all of a sudden lose its sound function. The phone would vibrate but not ring with incoming calls. Cannot play any music or youtube videos either. I double checked and all sounds are on and volume at its highest.For the first few times, I could fix this issue by restarting her phone. But this last time, restarting doesn't work anymore and I had no choice but to do a factory reset before the sound function comes back. It's fixed for now, but I see this only as a short term solution since the problem has been repeating itself for a few times now. Anyone with a similar issue? Anyone with suggestion as to why this would happen?
    03-13-2014 12:40 PM
  12. joseph fissouss1's Avatar
    Hey Guys , I still have the same problme for months now , none have the solution, i tried more than 15 roms and nothing still the same
    i hate HTC , I wont buy their stuff anymore , they have no solution for this
    ,did you guys find somthing yet ?
    05-24-2014 07:26 AM
  13. staying with the man up above's Avatar
    Yes , mine have been doing tthe same thing for about a month now, i was also restarting, now I have to turn off and turn back on However that is only a temporary fix..grrr what is the problem if i do a master reset i will lose everything this sucks on so many occassions...Can someone tell me what to do
    05-25-2014 12:33 PM
  14. joseph fissouss1's Avatar
    I Finally found a fix, open the phone (in my case i have HTC ONE S) battery is sealed , so open the back of the phone remove the battery for about 8hr while doing so ,. clean the dust that got stuck , and touch and push the wires you see and make sure they are all fine and in the place.
    now after the 8hr or more put the battery in again and close the cover , turn the phone and VOILA < , a


    Update : it fiixs the problem for few days and than same thing
    06-03-2014 05:44 AM
  15. epervier1983's Avatar
    I have exactly the same problem with my HTC one S TMobile, I bought it about a month ago, it work for 15 days normaly, then it crashed. it begin with the calls, when I made a call it bug and the screen doesn't turn off again, no sound no response...!!!
    I make reset, same thing with calls, reset again ... same thing !
    finely, when I try play music, error message appear : could not play this file format (mp3)
    since, I made more than 05 factory reset... it work a few minutes and crash again, I try a kitkat Rom but doesn't success to instal it,
    any one have a solution 4 this...I am depressed !
    06-14-2014 09:27 AM
  16. khunphil's Avatar
    Hi

    I have I think the same problem, HTC One S, sound almost not audible, no speaker, sometimes. My by-pass, quite easy, is to make a call, and cancel it as soon as the Call Screen appears. Dont need to let ring on the other side. Then my sound is working again.

    Same if someone call you, this can "wake up" your sound ...

    I dont know why sound stopped working and when it will stop again, but at least I can wake it up when I need to listen to music or radio. This is definitely a bug, this should be under warranty, but HTC will not be very happy to fix this kind of bugs, as the company is not feeling that good ;-)

    Philippe
    06-19-2014 01:36 AM
  17. epervier1983's Avatar
    hi,
    I just finished to install a custom ROM, the result is the same !!! conclusion : it's not a software problem...
    the steps if you want to try this :
    HTC One S : Installer Sense 5 et Android 4.2.2 - HTC-HUB
    TUTO : S-OFF, Bootloader, Root et Super CID pour HTC One S - HTC-HUB

    [ROM] MaximusHD 10.0.0 | JB 4.2.2 | Sense 5.0 | Fast&Stable | OTA Updates | 4.06.401.1 | Online - xda-developers
    HTC_One_S_-_MaximusHD_10.0.0.zip | HTC_One_S_-_MaximusHD_10.0.0.zip | by LlabTooFeR for One S

    some of links are in frensh language !
    if some one get the solution...post it plz
    thnx
    06-19-2014 11:28 AM
  18. Jose Romero1's Avatar
    Hello to all the solution its very simple just remove the lower cover where the speaker its and just whith a clip put both golpd plate pins on the cover the most vertical posible and thats all turn on the cel and VOILA!!!!!!
    06-25-2014 11:35 PM
  19. Jonathan Williams12's Avatar
    hey i have a htc one s. Is this method going to work with my phone and did it work with yours?
    06-26-2014 08:57 AM
  20. khunphil's Avatar
    Hi, How do you remove the lower cover. I can only remove the top one, with the sim card inside. The lower one looks like sealed ? Any hint ? Thanks

    By the way, did anyone send back the phone to HTC support ? Any answer from them ?

    Philippe
    06-28-2014 11:48 PM
  21. epervier1983's Avatar
    I just install this ROM,cm-11-20140627-NIGHTLY-ville HBoot16 it's very interesting, the sound is good ... I hope it's ok !
    06-30-2014 08:18 PM
  22. wizzrah's Avatar
    Just a note that opening the phone will void your warranty. If you have sound problems, I would try a factory reset first.

    Sent from my One Xl using AC Forums mobile app
    07-02-2014 02:05 AM
  23. yonatanzvi's Avatar
    Dear Jose Romero1,
    Before reading your post, I did open the phone, based on E-Trade film, but didn't really know what to look for. I re-assembled the phone, hoping that the disassembly and re-assembly and cleaning some dust, will help. It didn't help.
    Can you please advise if your solution helps for the long term?
    Can you please explain, what exactly to do? I didn't really understand your post, for the details.
    Many thanks.
    Yonatan
    07-22-2014 02:30 PM
  24. yonatanzvi's Avatar
    Does anyone find a long term solution, for this problem?
    Is it only with the T-Mobile logo, or any other HTC One S?
    Yonatan
    07-22-2014 02:36 PM
  25. khunphil's Avatar
    Hello.can you confirm that bug does not happen on this build?
    09-02-2014 09:56 AM
32 12

Similar Threads

  1. Replies: 11
    Last Post: 08-20-2015, 04:29 AM
  2. Problem sending pictures on whatsapp galaxy note 3, need help
    By muhannad_92 in forum Android 4.1 / 4.2 / 4.3 Jelly Bean
    Replies: 1
    Last Post: 02-20-2014, 09:27 AM
  3. A few software problems
    By Mathew Bakken in forum Verizon LG G2
    Replies: 3
    Last Post: 10-21-2013, 06:55 PM
  4. HTC Butterfly Rear Camera Blurry HELP please
    By FND FENDY in forum Verizon Droid DNA
    Replies: 2
    Last Post: 10-21-2013, 10:53 AM
  5. Is the Nexus 5 worth it coming from HTC One GPE
    By jdevenberg in forum Google Nexus 5
    Replies: 6
    Last Post: 10-20-2013, 08:44 PM
LINK TO POST COPIED TO CLIPBOARD