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  1. Thread Author  Thread Author    #1  

    Default Htc one S audio problem

    Hello guys. I have a problem with my htc one s. The phone would all of a sudden lose its sound function. The phone would vibrate but not ring with incoming calls. Cannot play any music or youtube videos either. I double checked and all sounds are on and volume at its highest.For the first few times, I could fix this issue by restarting her phone. But this last time, restarting doesn't work anymore and I had no choice but to do a factory reset before the sound function comes back. It's fixed for now, but I see this only as a short term solution since the problem has been repeating itself for a few times now. Anyone with a similar issue? Anyone with suggestion as to why this would happen?
  2. Thread Author  Thread Author    #2  

    Default Re: Htc one S audio problem

    No one?
  3. #3  
    wizzrah's Avatar

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    Default Re: Htc one S audio problem

    Quote Originally Posted by Silviu Ticau View Post
    Hello guys. I have a problem with my htc one s. The phone would all of a sudden lose its sound function. The phone would vibrate but not ring with incoming calls. Cannot play any music or youtube videos either. I double checked and all sounds are on and volume at its highest.For the first few times, I could fix this issue by restarting her phone. But this last time, restarting doesn't work anymore and I had no choice but to do a factory reset before the sound function comes back. It's fixed for now, but I see this only as a short term solution since the problem has been repeating itself for a few times now. Anyone with a similar issue? Anyone with suggestion as to why this would happen?
    Might be a software glitch. Have you modified it in any way? Root, etc.

    Sent from my One X using Tapatalk 2
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

    In September of 2014 comes the greatest tool to modify almost any HTC phone. Unlock bootloader, flash recovery, root, and more. Open sourced, powerful, powered by the cloud via SSL, and best of all, it's 100% free. All built by me. Get ready to rock!

  4. #4  

    Default Re: Htc one S audio problem

    Hello,
    I have the same issue. Out of the blue, sound just stops working with or without earphones. In the biginning a simple powercylce would resolve the issue for a few hours. When sound is not fonctionning, if I try to play a song (which works fine when sound works) I get a music playback error without any details.
    Now the only way to get sound back is to do a factory reset and even then doesn't work every time, sometime I have to do it more than once.
    This is very annoying as when sound does not work I can't make any calls...
    Anyone have a fix for this? Sounds like a software glitch as sound comes back after multiple powercycles or factory resets...

    I have an HTC One S on 4.1.1, unrooted or modified in any way.
    Thanks in advance for any help
  5. #5  

    Default Re: Htc one S audio problem

    hi,
    i have HTC one i have the same problem. no audio at all from speakers or from headphone.. cannot make receive making calls.. no audio from headset as well. i want to figure it out.. install 4.4 from 4.2.1 but still no solution.. pls anyone help me fixing this
  6. #6  

    Default Re: Htc one S audio problem

    i've the same issue. installed kitkat and pacman roms but unlucky. do u have any idea? Could u fix it?
  7. #7  

    Default Re: Htc one S audio problem

    Quote Originally Posted by idumbakumar View Post
    hi,
    i have HTC one i have the same problem. no audio at all from speakers or from headphone.. cannot make receive making calls.. no audio from headset as well. i want to figure it out.. install 4.4 from 4.2.1 but still no solution.. pls anyone help me fixing this
    i've the same issue. installed kitkat and pacman roms but unlucky. do u have any idea? Could u fix it?
  8. #8  

    Default Re: Htc one S audio problem

    Please refer to my thread. If u can't find it, sound about is the app that fixes it all.
    Last edited by Patrick Schroedl; 01-23-2014 at 03:33 PM.
  9. #9  

    Default Re: Htc one S audio problem

    only soundabout Pro?
  10. #10  

    Default Re: Htc one S audio problem

    Good day .. pls am also having the same problem with mine ,pls someone should hep me out .. pls my number is 07081743326 .. pls
  11. #11  

    Default Re: Htc one S audio problem

    Quote Originally Posted by Silviu Ticau View Post
    Hello guys. I have a problem with my htc one s. The phone would all of a sudden lose its sound function. The phone would vibrate but not ring with incoming calls. Cannot play any music or youtube videos either. I double checked and all sounds are on and volume at its highest.For the first few times, I could fix this issue by restarting her phone. But this last time, restarting doesn't work anymore and I had no choice but to do a factory reset before the sound function comes back. It's fixed for now, but I see this only as a short term solution since the problem has been repeating itself for a few times now. Anyone with a similar issue? Anyone with suggestion as to why this would happen?
  12. #12  

    Angry Re: Htc one S audio problem

    Hey Guys , I still have the same problme for months now , none have the solution, i tried more than 15 roms and nothing still the same
    i hate HTC , I wont buy their stuff anymore , they have no solution for this
    ,did you guys find somthing yet ?
  13. #13  

    Default Re: Htc one S audio problem

    Yes , mine have been doing tthe same thing for about a month now, i was also restarting, now I have to turn off and turn back on However that is only a temporary fix..grrr what is the problem if i do a master reset i will lose everything this sucks on so many occassions...Can someone tell me what to do
  14. #14  

    Default Re: Htc one S audio problem

    I Finally found a fix, open the phone (in my case i have HTC ONE S) battery is sealed , so open the back of the phone remove the battery for about 8hr while doing so ,. clean the dust that got stuck , and touch and push the wires you see and make sure they are all fine and in the place.
    now after the 8hr or more put the battery in again and close the cover , turn the phone and VOILA < , a


    Update : it fiixs the problem for few days and than same thing
    Last edited by joseph fissouss1; 06-03-2014 at 06:06 PM.
  15. #15  

    Unhappy Re: Htc one S audio problem

    I have exactly the same problem with my HTC one S TMobile, I bought it about a month ago, it work for 15 days normaly, then it crashed. it begin with the calls, when I made a call it bug and the screen doesn't turn off again, no sound no response...!!!
    I make reset, same thing with calls, reset again ... same thing !
    finely, when I try play music, error message appear : could not play this file format (mp3)
    since, I made more than 05 factory reset... it work a few minutes and crash again, I try a kitkat Rom but doesn't success to instal it,
    any one have a solution 4 this...I am depressed !
    Last edited by epervier1983; 06-14-2014 at 02:40 PM.
  16. #16  

    Default Re: Htc one S audio problem

    Hi

    I have I think the same problem, HTC One S, sound almost not audible, no speaker, sometimes. My by-pass, quite easy, is to make a call, and cancel it as soon as the Call Screen appears. Dont need to let ring on the other side. Then my sound is working again.

    Same if someone call you, this can "wake up" your sound ...

    I dont know why sound stopped working and when it will stop again, but at least I can wake it up when I need to listen to music or radio. This is definitely a bug, this should be under warranty, but HTC will not be very happy to fix this kind of bugs, as the company is not feeling that good ;-)

    Philippe
  17. #17  

    Default Re: Htc one S audio problem

    hi,
    I just finished to install a custom ROM, the result is the same !!! conclusion : it's not a software problem...
    the steps if you want to try this :
    HTC One S : Installer Sense 5 et Android 4.2.2 - HTC-HUB
    TUTO : S-OFF, Bootloader, Root et Super CID pour HTC One S - HTC-HUB

    [ROM] MaximusHD 10.0.0 | JB 4.2.2 | Sense 5.0 | Fast&Stable | OTA Updates | 4.06.401.1 | Online - xda-developers
    HTC_One_S_-_MaximusHD_10.0.0.zip | HTC_One_S_-_MaximusHD_10.0.0.zip | by LlabTooFeR for One S

    some of links are in frensh language !
    if some one get the solution...post it plz
    thnx
  18. #18  

    Default Re: Htc one S audio problem

    Hello to all the solution its very simple just remove the lower cover where the speaker its and just whith a clip put both golpd plate pins on the cover the most vertical posible and thats all turn on the cel and VOILA!!!!!!
  19. #19  

    Default Re: Htc one S audio problem

    hey i have a htc one s. Is this method going to work with my phone and did it work with yours?
  20. #20  

    Default Re: Htc one S audio problem

    Hi, How do you remove the lower cover. I can only remove the top one, with the sim card inside. The lower one looks like sealed ? Any hint ? Thanks

    By the way, did anyone send back the phone to HTC support ? Any answer from them ?

    Philippe
    Last edited by khunphil; 06-28-2014 at 11:48 PM. Reason: word mistake
  21. #21  

    Default Re: Htc one S audio problem

    I just install this ROM,cm-11-20140627-NIGHTLY-ville HBoot16 it's very interesting, the sound is good ... I hope it's ok !
  22. #22  
    wizzrah's Avatar

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    Default Re: Htc one S audio problem

    Just a note that opening the phone will void your warranty. If you have sound problems, I would try a factory reset first.

    Sent from my One Xl using AC Forums mobile app
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

    In September of 2014 comes the greatest tool to modify almost any HTC phone. Unlock bootloader, flash recovery, root, and more. Open sourced, powerful, powered by the cloud via SSL, and best of all, it's 100% free. All built by me. Get ready to rock!

  23. #23  

    Default Re: Htc one S audio problem

    Dear Jose Romero1,
    Before reading your post, I did open the phone, based on E-Trade film, but didn't really know what to look for. I re-assembled the phone, hoping that the disassembly and re-assembly and cleaning some dust, will help. It didn't help.
    Can you please advise if your solution helps for the long term?
    Can you please explain, what exactly to do? I didn't really understand your post, for the details.
    Many thanks.
    Yonatan
  24. #24  

    Default Re: Htc one S audio problem

    Does anyone find a long term solution, for this problem?
    Is it only with the T-Mobile logo, or any other HTC One S?
    Yonatan
    Last edited by yonatanzvi; 07-28-2014 at 01:14 AM. Reason: I published twice the same post.
  25. #25  

    Default Re: Htc one S audio problem

    Hello.can you confirm that bug does not happen on this build?

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