Solution for Moto 360/Google Play Services problem

Sep 12, 2015
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I just bought moto 360 so I try to update software but it keep show popup "unfortunately google play services has stopped" while I downloading how can i fix this? Thanks in advance.
 
I was having the same problem, and it took me a while to figure out how to fix it.
What I did was:
1. I unpaired my Moto 360 (in the Bluetooth settings) from my phone.
2. Uninstalled the latest Android Wear app (From Play Store) from my phone. (First clear cache and clear data)
3. Factory restore your Moto 360. Once completed just leave it on the "Install Android Wear screen" for now.
4. Download and install an OLD VERSION of Android Wear. I used Android Wear Version 1.1.1.1867902 (701867902) Just Google "old version of android wear." I used a link to a website called apkmirror.
5. Once the old version of Android Wear is installed go through the new watch setup process. Once that's done the system update will download and install the latest Android Wear OS on your Moto 360.

After days of tinkering...this is what finally worked for me. hope this helps.
 
So I should download newest Watch software on my watch after pairing with older Android Wear APK? Then when the watch is updated, I can update to newest Android Wear version through Play Store?
 
Wow, thanks Johnny! I spent four hours last night, clearing caches, downloading and uninstalling applications, resetting my watch, even went to an older APK, but not an old enough one I believe. The trick is definitely a 1.1 APK.

My question is now that my watch is all updated (thank God), can I update my application without going through all this trouble again? Just wanted to bump the topic to put in my two cents as well as ask about updating Android Wear now!
 
I was having the same problem, and it took me a while to figure out how to fix it.
What I did was:
1. I unpaired my Moto 360 (in the Bluetooth settings) from my phone.
2. Uninstalled the latest Android Wear app (From Play Store) from my phone. (First clear cache and clear data)
3. Factory restore your Moto 360. Once completed just leave it on the "Install Android Wear screen" for now.
4. Download and install an OLD VERSION of Android Wear. I used Android Wear Version 1.1.1.1867902 (701867902) Just Google "old version of android wear." I used a link to a website called apkmirror.
5. Once the old version of Android Wear is installed go through the new watch setup process. Once that's done the system update will download and install the latest Android Wear OS on your Moto 360.

After days of tinkering...this is what finally worked for me. hope this helps.

THANK YOU!!

The power button died on my original 360, so I ordered a replacement from Google (of course my warranty had just run out). Spent several hours fighting with it till I found this post.
 
I was having the same problem, and it took me a while to figure out how to fix it.
What I did was:
1. I unpaired my Moto 360 (in the Bluetooth settings) from my phone.
2. Uninstalled the latest Android Wear app (From Play Store) from my phone. (First clear cache and clear data)
3. Factory restore your Moto 360. Once completed just leave it on the "Install Android Wear screen" for now.
4. Download and install an OLD VERSION of Android Wear. I used Android Wear Version 1.1.1.1867902 (701867902) Just Google "old version of android wear." I used a link to a website called apkmirror.
5. Once the old version of Android Wear is installed go through the new watch setup process. Once that's done the system update will download and install the latest Android Wear OS on your Moto 360.

After days of tinkering...this is what finally worked for me. hope this helps.

I Effing Love you !!!
 
Making this a sticky for easy access. The only caution is that sites where you can find apk files are not well-regulated, so there may be a higher chance of malware.
 
Thanks for making this a sticky mods! Hopefully this will save a lot of people the trouble I experienced when setting up my AWESOME Moto 360!

Also, just wanted to inform people about another thing I came across. After you do get your watch working, make sure to sync the apps on it, that way you will receive Keeps and a couple others!
 
Last edited:
Regressing the Android Wear software on the phone has helped several people, but as has been mentioned any software acquired outside of the Play Store is at risk of being infected. apkmirror.com is generally considered to be a reputable source for apks and I would suggest using that site if you decide to downgrade.
 
This is exactly right. I have additional advice

1. Current Android Wear, as indicated, won't communicate with older versions of the watch software.

2. For some reason, new watch software wasn't automatically downloaded and installed. I had to do it manually.

3. Previous attempts to download had failed, because I wasn't patient enough. It can take hours, even when your phone has a high bandwidth connection.

4. So follow the instructions given to install the old phone software, and then go to settings/about/update on the watch if necessary, confirm the update, and then WAIT! You'll later be asked to install the download -- takes minutes and 10's of % of battery. Only after you have 5.1 or higher on the watch should you reinstall the latest Android Wear.
 
Thank you so much for this thread. I just bought the Moto 360 on sale and through I was going to have to return it. After following the steps above, it works perfectly now. Thanks again.
 
Johnny Martinez, I'm in the middle of trying this after trying SO MANY THINGS. If this works, you'll be my hero.
 
Hi

I had the same problem before.. the things is that when i first start the Moto 360 was with a lower version and when I tried to update the watch.. it just disconnected...

The solution was download a early version of Google wear and then let the Moto 360 make the update after that I updated the app and everything is working well right now.
 

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