Hi! I’ve had my Moto G for about a month and was pretty pleased with it right away. Mind you, I had a Samsung Galaxy Ace before, so it was a massive leap up. The past few weeks, however, I’ve been having issues with crashing. I’m not sure if the problem is with my phone or its Internet/browser, but I’m unable to click any external links (usually from Facebook or Gmail) without Google Chrome crashing. The page will initially load, but often within seconds, or sometimes when halfway through an article, it just crashes and I’m back at my phone’s home screen. Videos won’t play at all—I get an “Aww, snap!” error. This is also happening (though not as consistently) with the Facebook app. I’ll be scrolling with no issue, but it will just crash and return to the home screen at random times (always when I click a link, but sometimes for no reason at all). Not sure if/how the two issues are connected. Is this a problem anyone else has experienced with the Moto G? Should I try a new browser? Factory reset? Give it a tough scolding and time out? Thanks!
P.S. If it matters, I don't yet have the Kitkat4.4.2 update installed.
P.S. If it matters, I don't yet have the Kitkat4.4.2 update installed.
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