Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 12 of 12
Like Tree1Likes
  • 1 Post By Raguvian
  1. Thread Author  Thread Author    #1  

    Default Moto G only shows H+, not LTE

    Hello,

    I just got a Moto G LTE today and have noticed that the symbol next to the signal strength bars constantly says H+, not LTE. I realize sometimes I might not have LTE, but when looking at my brother's iPhone and the Moto G side by side, I see that he has LTE while I am still on the H+ network. Is there any way to change this? We are on the same phone plan (ATT with shared data).

    The phone is still fast, I just would like to be able to use LTE since I paid extra for it...
  2. #2  

    Default Re: Moto G only shows H+, not LTE

    Welcome to Android Central! Go to Settings>Wireless & Networks>More>Mobile Networks>Preferred network type, and make sure LTE is selected.
  3. Thread Author  Thread Author    #3  

    Default Re: Moto G only shows H+, not LTE

    Quote Originally Posted by B. Diddy View Post
    Welcome to Android Central! Go to Settings>Wireless & Networks>More>Mobile Networks>Preferred network type, and make sure LTE is selected.
    Thanks for the quick reply! LTE is selected in the preferred network type, but I'm still only getting H+.
  4. #4  

    Default Re: Moto G only shows H+, not LTE

    Does rebooting do anything? If not, you might consider asking AT&T for a replacement SIM. If it still doesn't work, talk to them about a replacement phone (if you got it directly from them).
  5. Thread Author  Thread Author    #5  

    Default Re: Moto G only shows H+, not LTE

    Rebooting didn't do anything unfortunately. I will try adding AT&T tomorrow for a new sim. I bought the phone unlocked from Motorola so I will have to contact them if AT&T doesn't help.
  6. Thread Author  Thread Author    #6  

    Default Re: Moto G only shows H+, not LTE

    Just wanted to update the thread. I tried my dads Sim card from his S3 and got LTE working on my moto G, while my Sim in his S3 didn't get LTE, so it's a problem with my Sim card. Thanks for the help.
    B. Diddy likes this.
  7. #7  

    Default Re: Moto G only shows H+, not LTE

    Call your carrier. Heard something like this happen on ATT to someone I know. It was a provisioning problem.

    Sent from my XT1045 using Tapatalk
  8. #8  
    isdaako's Avatar

    Posts
    307 Posts
    Global Posts
    329 Global Posts

    Default Re: Moto G only shows H+, not LTE

    Just bumping this so as to locate near a like post.

    Posted via Android Central App
  9. #9  
    paulw3's Avatar

    Posts
    45 Posts
    ROM
    ICS 4.0.5

    Default Re: Moto G only shows H+, not LTE

    A new SIM is the case down here in New Zealand on Telecom NZs network. If your SIM was older than 12 months and you got an LTE fone you had to upgrade the SIM. Other carriers were OK with the older SIM. Telecom NZ and AT&T use the same technology supplier so it's not surprizing..
  10. #10  
    cgardnervt's Avatar

    Posts
    3,355 Posts
    Global Posts
    2,048 Global Posts
    ROM
    None Yet...

    Default Re: Moto G only shows H+, not LTE

    Our Moto G worked right out of the box. We didn't need to mess with any APNs or anything. LTE just showed up! Sounds like the SIM card IMO.
    Thanked by:
  11. #11  
    isdaako's Avatar

    Posts
    307 Posts
    Global Posts
    329 Global Posts

    Default Re: Moto G only shows H+, not LTE

    Quote Originally Posted by cgardnervt View Post
    Our Moto G worked right out of the box. We didn't need to mess with any APNs or anything. LTE just showed up! Sounds like the SIM card IMO.
    "Our": Thought you bought it for "her."
  12. #12  
    cgardnervt's Avatar

    Posts
    3,355 Posts
    Global Posts
    2,048 Global Posts
    ROM
    None Yet...

    Default Re: Moto G only shows H+, not LTE

    Quote Originally Posted by isdaako View Post
    "Our": Thought you bought it for "her."
    HAHA! Fair enough Osdaako! :P It is in fact hers! :P

Similar Threads

  1. Replies: 3
    Last Post: 12-02-2014, 04:20 PM
  2. Motorola Moto X Verizon on Straight Talk HELP
    By Ashley Monzon in forum Ask a Question
    Replies: 2
    Last Post: 09-23-2014, 07:19 PM
  3. Galaxy s5 backlight not working
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-26-2014, 11:10 AM
  4. Unlocked Moto G - How to Use with Verizon?
    By ojocell in forum Moto G (2013)
    Replies: 7
    Last Post: 06-19-2014, 08:52 PM
  5. Battery life 2014 Note 10.1 LTE
    By Robert Dresser in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 2
    Last Post: 06-17-2014, 12:06 PM

Posting Permissions