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    Linebarrel86's Avatar

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    Default Warranty Question- Verizon

    I lost my Moto X...TRAGEDY!!!

    Fortunately, I have an S4 to tie me over while I mull my decision.

    I have insurance on my X. The thing is though, I was wondering if I could get a custom version instead of the standard black model I bought initially. Thanks in advance.

    Posted via Android Central App
  2. #2  

    Default Re: Warranty Question- Verizon

    Nope as I was told per cs is they only replace with a standard black or white device which is why I dumped the insurance

    Sent from my XT1060 using Tapatalk
  3. Thread Author  Thread Author    #3  
    Linebarrel86's Avatar

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    Default Re: Warranty Question- Verizon

    Quote Originally Posted by mbar9607 View Post
    Nope as I was told per cs is they only replace with a standard black or white device which is why I dumped the insurance

    Sent from my XT1060 using Tapatalk
    Did you call Asurion? Or a rep from Verizon?

    Posted via Android Central App
  4. #4  

    Default Re: Warranty Question- Verizon

    Called Verizon and had them get Asurion on the line as well

    Sent from my XT1060 using Tapatalk
  5. #5  

    Default Re: Warranty Question- Verizon

    Quote Originally Posted by Linebarrel86 View Post
    I was wondering if I could get a custom version instead of the standard black model I bought initially. Thanks in advance.
    you can't even get the custom version if you lost a custom version. You can't get the Dev Ed version, either if you lost a Dev Ed version.
  6. #6  

    Default Re: Warranty Question- Verizon

    Quote Originally Posted by DayThyme View Post
    you can't even get the custom version if you lost a custom version. You can't get the Dev Ed version, either if you lost a Dev Ed version.
    Correct, so what's the point of insurance unless it was the moto insurance which Verizon won't allow but they'll allow apple care which is basically the same thing just a different company

    Sent from my XT1060 using Tapatalk
  7. #7  

    Default Re: Warranty Question- Verizon

    Quote Originally Posted by mbar9607 View Post
    Correct, so what's the point of insurance unless it was the moto insurance which Verizon won't allow but they'll allow apple care which is basically the same thing just a different company
    apple has more leverage with the carriers. perhaps in time, moto will too.

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