Why isn't my Moto Z not recognizing my fingerprint?

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I have a Moto Z with fingerprint protected. Device is locked and isn't recognizing my fingerprint
 
YAYTech

YAYTech

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Jul 18, 2012
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You may need to re-train it for your fingerprint. Log in with your PIN/pattern and go into the settings and redo the setup.
 
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