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  1. Thread Author  Thread Author    #1  

    Default So I dropped my maxx

    Okay so I dropped my maxx today (right after I ordered my case) and I got some little dents on it, they don't bother me a lot because they will be covered by the case. I also noticed my camera lens is caved in at the bottom, it doesn't seem to affect the pictures but I'm worried about dust, should I see if I can get a replacement?

    EDIT: I forgot to mention I'm in the 14 day period to return it still
  2. #2  

    Default Re: So I dropped my maxx

    You should see if you can get a replacement. That is what I would do.
  3. Thread Author  Thread Author    #3  

    Default Re: So I dropped my maxx

    Some pictures so you know what I mean





    Sent from my iPad using
  4. #4  

    Default Re: So I dropped my maxx

    It's pretty shady to go exchange it without mentioning WHY you're exchanging it, when you're the one that damaged it.
    Tablets: 2nd gen Nexus 7 32gb, 1st gen Nexus 7 16gb
    Phone: Droid MAXX
    Retired: OG Droid, Droid RAZR (RIP), Galaxy Nexus (backup phone)
  5. Thread Author  Thread Author    #5  

    Default Re: So I dropped my maxx

    I never said I wouldn't say what happened, the Verizon rep told me that for whatever reason I could return it for a replacement/different phone.

    Sent from my XT1080 using Tapatalk
  6. #6  

    Default Re: So I dropped my maxx

    I think when they say "for any reason" they mean if you don't like how the phone operates or if you think it's too big. If it's damaged by you, expect to pay. Unless you have insurance, accidental damage isn't covered, and Verizon isn't going to foot the bill. I had an earpiece go out and they said I wouldn't have to pay because it was a component failure, otherwise I would've had to pay the deductible. But I'm 99% sure that accidental damage by the customer isn't covered in the 14 day worry free guarantee, only the stuff on their end.
  7. #7  

    Default Re: So I dropped my maxx

    Quote Originally Posted by Strevino View Post
    I never said I wouldn't say what happened, the Verizon rep told me that for whatever reason I could return it for a replacement/different phone.

    Sent from my XT1080 using Tapatalk
    "Any reason" doesn't include damage caused by you. Verizon will look at the device and see the damage and its all on you.

    Sent from my XT1080 using Tapatalk
  8. Thread Author  Thread Author    #8  

    Default Re: So I dropped my maxx

    Right, so I got some compressed air and sprayed the camera lens, and it seems what I thought was glass breakage was actually some dust. So in conclusion I'm just crazy.


    Sent from my iPad using

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