1. pleitter's Avatar
    Pressed the button to shut down my phone, and I've been seeing a "dialogue box" that says Power Off, Shutting down, with a spinning circle -- this has been going on for over 20 minutes. Ideas?
    03-20-2014 10:43 AM
  2. ClintRo's Avatar
    Hold power and down volume for like 10 seconds if you want to force it to shut off.

    Sent from my Note 3
    03-20-2014 10:55 AM

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