All,
Video: https://www.youtube.com/watch?v=C6tGSzyq7Oc
This morning I took the phone off of my CHOE Stadium 3 coil Qi charger when my alarm went off. I was able to snooze my alarm twice. I didn't get woke up a third time. My phone was off. I pressed the power button but got a battery with an exclamation point inside of it. I tossed it on the Qi charger while I took a shower and came back to a 99% battery. About 3 hours later it said I had zero battery and turned itself off again. I plugged it in via USB to my work laptop and it powered right up. It reported 0 battery for about 20 minutes on that power source. The phone seemed to function fine while it was on the tether. I had it off for about 3 more hours before the same thing happened again. I left it in this state and took it to my local Verizon store where I was informed they could only order me a new phone. They could not replace it with a new unit. They also suggested I back up my data if possible and do a factory reset. The CSR did agree that she would want a brand new unit if she was in my shoes (what customer wouldn't?), and suggested I contact customer support directly.
I came home and made this video real quick. It is about 8 minutes long. I explained some of the phone's behavior in this state. I also witnessed it for the first time increasing in battery from "dead" then 10% and increasing about 1% every 20-30 seconds. Once powered back on, the phone showed 43% and two minutes later displayed 37%.
I'm currently pulling all of my personal data and will try a FDR.
On a side note, this same phone displayed some very odd behavior this past weekend. I accidentally power cycled it. When it booted back up the time was 3 hours behind. 4G was connected and I could browse Facebook using the app. I could not however, open my websites in the browser. I could not send or receive text messages. I tried to access Google Play and was prompted that I needed to have mobile data enabled ("Press here to enable."). The setting for mobile data was on, but I was still prompted it wasn't. I posted a thread about that here and was educated that the SIM card is hidden behind the volume rocker. I pulled it while the phone was on, and replaced it. Time was still off and same behavior. I power cycled the phone again with no luck. I pulled the SIM again, power cycled, and upon reboot put SIM back in... no luck. I left the phone on and began driving. The moment I got far enough to change towers, the phone corrected itself and I haven't had an issue with connectivity since.
I'll continue to post as I progress. I apologize for the length of the video as well as all of my "ums". Hopefully some of you auto enthusiasts got my turbo reference in the title.
Video: https://www.youtube.com/watch?v=C6tGSzyq7Oc
This morning I took the phone off of my CHOE Stadium 3 coil Qi charger when my alarm went off. I was able to snooze my alarm twice. I didn't get woke up a third time. My phone was off. I pressed the power button but got a battery with an exclamation point inside of it. I tossed it on the Qi charger while I took a shower and came back to a 99% battery. About 3 hours later it said I had zero battery and turned itself off again. I plugged it in via USB to my work laptop and it powered right up. It reported 0 battery for about 20 minutes on that power source. The phone seemed to function fine while it was on the tether. I had it off for about 3 more hours before the same thing happened again. I left it in this state and took it to my local Verizon store where I was informed they could only order me a new phone. They could not replace it with a new unit. They also suggested I back up my data if possible and do a factory reset. The CSR did agree that she would want a brand new unit if she was in my shoes (what customer wouldn't?), and suggested I contact customer support directly.
I came home and made this video real quick. It is about 8 minutes long. I explained some of the phone's behavior in this state. I also witnessed it for the first time increasing in battery from "dead" then 10% and increasing about 1% every 20-30 seconds. Once powered back on, the phone showed 43% and two minutes later displayed 37%.
I'm currently pulling all of my personal data and will try a FDR.
On a side note, this same phone displayed some very odd behavior this past weekend. I accidentally power cycled it. When it booted back up the time was 3 hours behind. 4G was connected and I could browse Facebook using the app. I could not however, open my websites in the browser. I could not send or receive text messages. I tried to access Google Play and was prompted that I needed to have mobile data enabled ("Press here to enable."). The setting for mobile data was on, but I was still prompted it wasn't. I posted a thread about that here and was educated that the SIM card is hidden behind the volume rocker. I pulled it while the phone was on, and replaced it. Time was still off and same behavior. I power cycled the phone again with no luck. I pulled the SIM again, power cycled, and upon reboot put SIM back in... no luck. I left the phone on and began driving. The moment I got far enough to change towers, the phone corrected itself and I haven't had an issue with connectivity since.
I'll continue to post as I progress. I apologize for the length of the video as well as all of my "ums". Hopefully some of you auto enthusiasts got my turbo reference in the title.
Last edited:
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