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  1. Thread Author  Thread Author    #1  

    Default Samsung note 3 loose charging port?

    Hey guys, im on my second SGN3 as i took my first one back because i bealived the charging port was faulty, im wondering if anyone els has a loose port, or is it just the way the usb 3.0 is made? The first note 3 i had as worse than the one i have now but this one has some play side to side and a little up and down, what do you guys think?

    Posted via Android Central App
  2. #2  

    Default Re: Samsung note 3 loose charging port?

    If your using the supplied USB cable it should have a tight snug fit with any new device. 3rd party or other device USB cables may not fit as snug.
    Paul
    Moderator Team Leader @ Android Central

    I am the Tegra Champ. What this means is that from time to time NVIDIA might send me new products to try out. This will not affect my thoughts, ideas, or opinions about any product that are discussed in the forums. Those are still my own.
  3. #3  

    Default Re: Samsung note 3 loose charging port?

    Not sure how correct this is as I do not own a Note 3 but can say I baby my Note 2 and there is some slight, very slight play. It is not snug to the point of zero movement.

    Primarily up and down.

    Posted via Android Central App
    Phone: HTC One M8 (Gunmetal Gray)
    Tablet: Google Nexus 7 2013
  4. #4  

    Default Re: Samsung note 3 loose charging port?

    I'm having trouble with my 2 week old note 3 as well...Micro usb charging port is [I]very[I] loose and will intermittently stop/resume charging. 2.0 usb connectors stay charging, but the port itself remains feeling very loose.
    Should I send it back to mfr??
    Thanks...
  5. #5  

    Default Re: Samsung note 3 loose charging port?

    have the same problem with my note 3. its quite loose and charging is a bit tricky as the connection loosens up if i move the phone a little.
  6. #6  

    Default Re: Samsung note 3 loose charging port?

    Mine is fine 😊

    Sent from my SM-N9005 using Tapatalk
    Using Tapatalk
  7. Thread Author  Thread Author    #7  

    Default Re: Samsung note 3 loose charging port?

    Im with rogers and have had two note 3s already, going on the 3rd, all the chargers feel the same, and my girlfriends portable hard drive uses usb 3.0 and its very loose also, i bealive its just the way there made,

    Posted via Android Central App
  8. #8  

    Default Re: Samsung note 3 loose charging port?

    Ur little prongs are bent to far down bend them back up gentle

    Posted via Android Central App
  9. #9  

    Default Re: Samsung note 3 loose charging port?

    The note 3 charging port is loose and it's a simple fix when Samsung put together the phones something most have been off in the manufacturing process I found that if you tighten the screws that hold the note together it makes the body more snug and resolves the issue. So here is how open the back of the note 3 get a 00 Phillips head screwdriver and tighten all the screws a half a turn and ta dah no more charging issues.
    Thanked by 4:
  10. #10  

    Default Re: Samsung note 3 loose charging port?

    if you evaluate the little copper connecters on the actual cable itself, you will notice that one of the is out of alignment with the rest. Carefully and gently bend it to align with the rest and that will fix it. It worked for me. The cable is still a little loose but it remains charging. no more errors saying, "to charge faster use the original charger and cable!"
  11. #11  

    Default Re: Samsung note 3 loose charging port?

    Never had that issue. My issue was the body of the not its self out not tight enough

    Posted via Android Central App
    Thanked by:
  12. #12  

    Default Re: Samsung note 3 loose charging port?

    Quote Originally Posted by Lance Hutchison1 View Post
    The note 3 charging port is loose and it's a simple fix when Samsung put together the phones something most have been off in the manufacturing process I found that if you tighten the screws that hold the note together it makes the body more snug and resolves the issue. So here is how open the back of the note 3 get a 00 Phillips head screwdriver and tighten all the screws a half a turn and ta dah no more charging issues.
    YAY! Thanks lance.. I was so frustrated with this problem.. what an easy fix :-)
  13. #13  

    Default Re: Samsung note 3 loose charging port?

    THANK YOU!

    That worked like a charm. I had rubber bands holding the cable in a weird angle.
  14. #14  

    Default Re: Samsung note 3 loose charging port?

    I am having issues with charging my NOTE 3 also. I have had the phone for 2 months and its horrible. I will be taking it back to ATT and have them look at the phone.
  15. #15  

    Default Re: Samsung note 3 loose charging port?

    I don't understand. how do the screws come loose? I have not dropped my phone and I have it encased in an wallet for the Note 3
  16. #16  

    Default Re: Samsung note 3 loose charging port?

    I, too, was using rubber bands to hold my charger in place. And electrical tape.
  17. #17  

    Default Re: Samsung note 3 loose charging port?

    I'm continually getting that same notification and I'm using the provided cable. It started after an update so wonder if it's a software glitch. Worked fine the first couple of months. Then started switching to 4G to probably force data usage. Now there's a camera icon on my lock screen which I didn't put there, the bar across the top is black and white instead of being color, and the lock screen flashes on and off while lying on its own because I'm hoping it will charge. But might try your fix if it won't void the warranty, but so far seems not much that' wrong is covered.
  18. #18  

    Default Re: Samsung note 3 loose charging port?

    Today I remembered I had a 3.0 cable with an external drive I wasn't using. Before I'd only tried factory provided cables and still got the use provided notification. Amazingly a non provided cable with the provided plug actually works so far and in a matter of minutes the battery has gone from 7% to 23% charge while writing this. This is how it use to charge.Only thing I can figure is something to do with the little pieces of movable metal sticking out of the bottom on the Samsung 3.0 side might be causing it since the external 3.0 USB one doesn't have those and using it the phone isn't showing anymore notifications. What are those things called and what are they for anyway?
  19. #19  

    Default Re: Samsung note 3 loose charging port?

    80% in 1 hour with a non Samsung cable & no use provided cable notification to be seen or any if the other issues the phone was experiencing. Amazing since it was barely 80% after charging for over 12 hours this morning.
  20. #20  

    Default Re: Samsung note 3 loose charging port?

    My Note 3 showed the use provided cable notification with every Samsung provided cable I tried with it to charge the battery once the problem started. None of the Samsung cables were a real snug fit and it all started after an update which at this point seems coincidental. The 3rd party cable that came with an external drive I had fits snug and no issues or notifications. Charge is fast, not all night and still barely charged battery like when the provided cable was used. Wonder if they will provide all of US with new cables? Sure glad I didn't let them wipe my phone.
  21. #21  

    Default Re: Samsung note 3 loose charging port?

    ...
  22. #22  

    Default Re: Samsung note 3 loose charging port?

    Quote Originally Posted by Lance Hutchison1 View Post
    The note 3 charging port is loose and it's a simple fix when Samsung put together the phones something most have been off in the manufacturing process I found that if you tighten the screws that hold the note together it makes the body more snug and resolves the issue. So here is how open the back of the note 3 get a 00 Phillips head screwdriver and tighten all the screws a half a turn and ta dah no more charging issues.
    Just signed up to say that this post made my day. My phone is my life line and it wouldn't charge. I thought I was toast. Read a bunch of different forum posts with different diagnosis. But this one saved the day. Thanks!!!
  23. #23  

    Default Re: Samsung note 3 loose charging port?

    Quote Originally Posted by Lance Hutchison1 View Post
    The note 3 charging port is loose and it's a simple fix when Samsung put together the phones something most have been off in the manufacturing process I found that if you tighten the screws that hold the note together it makes the body more snug and resolves the issue. So here is how open the back of the note 3 get a 00 Phillips head screwdriver and tighten all the screws a half a turn and ta dah no more charging issues.
    I will give this a try. Bought my N3 at Best Buy and got more gigs for data (6) than the Verizon store would (2), and this after being a Verizon customer since the 90's and had unlimited data until this phone. Verizon told me to go to Best Buy for the warranty, then Best Buy told me I needed to go to Verizon. I'll try tightening the screws. Older USB 2 charging cable from my earlier Droid 3 works fine. Best Buy did lend me another USB 3 cable. Both original and next one did give the "original cable" message. Both gave typical charging/not charging when moving the cable around at the port. Also, after letting it charge overnight on the USB 3 cables, the phone would be dead and used the USB 2 cable to charge it. One morning it showed full charge on the USB 3 cable, then it was dead right after.
  24. #24  

    Default Re: Samsung note 3 loose charging port?

    Hi my name is Edyn Sandoval and I have a loose charging port that I want fix. I don't want a new phone or anything I just want my phone fix and ready for me to charge and I was wondering once you read this you can text me back for more information about the loose phone port I wouldn't mind if you text me back, thank you.
  25. #25  

    Thumbs up Re: Samsung note 3 loose charging port?

    It's really cheap for a replacement board and the repair isn't difficult. Just replaced mine for $20. I'm about to put a new external speaker in as well - they're so easy to replace
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