Email not updating

[Sbordeaux]

I just traded my S4 for the Note 3. I added my work email accounts and everything synced fine. I then noticed that I was not receiving any new email. Opened the email app and manually refreshed and nothing. Send my self a test email and it send fine but never showed up. Powered off and pulled battery. Did not fix the problem. Deleted the email account and added it back in. All emails synced, including new ones and my previous test email. One hour later, no new emails again.

Deleting my email accounts and readding is hardly a work around. Starting to miss my S4 already. Any suggestions?

Posted via Android Central App

 

[junprostar]

Have you checked if sync is off? Pull down control panel with your 2 fingers for a quick check, happened to me.

 

[FBA]

I have this issue when connected to one of my two WiFi networks. Works fine on the guest network at home, but on the primary SSID, which uses a different subnet, Exchange Active Sync does not work. I have tried to fix it for hours on end, all to no avail. Did all the same things as the OP, still no go.

 

[Sbordeaux]

Have you checked if sync is off? Pull down control panel with your 2 fingers for a quick check, happened to me.

I just double checked the sync and it is on. Guess I need to make a run to T-Mobile to have them look and maybe swap out.

Update: I downloaded the Enhanced Email App from the play store. It's a paid app but a solution nonetheless.

Posted via Android Central App

 

[AppleLilly]

Sync was off. This worked for me, Thanks junprostar !