Would you return the Note 7 if...

[trdsol23]

Before I start, I just want to start off by saying that I am 95% certain that I will be returning my Note 7 for another one. I with Verizon.

Now, would you guys return your Note 7 if it was working perfectly. By perfectly, I mean no lag, no defects, no heat issue while charging. I'm getting 7-8 hours of SOT (with many things disabled), and this is the first time in a while that I've enjoyed a phone this much. Reading all these posts about phones lagging, poor battery life, etc. has me worried. I'm worried that the phone I exchange for won't be this good.

Having said this, would you guys return your phone if you were in my shoes?

 

[trdsol23]

And here's my usage from today, still plenty of juice left. This is with AOD, auto brightness, wifi, bluetooth, and google location services on 24/7.

 

[DanRomania]

Well, I also had this question in my mind but a comment from a fellow user on the forum clarified it for me at least. On a forum like this, most people open new threads to complain or report a problem they're having with their device/car ect., making you feel like 99% of the devices have problems but that's not true because nobody who has a fully working device and had 0 issues with it will open a thread saying " Hi, i just wanted to tell you that I have a great device and had no problems with it ". So what we're seeing on forums are isolate cases of users who have encountered some issues that are very vague like battery life (which depends on a LOT of factors), "lag" and other. So... if I already had the phone (didn't received it yet) I'd totally exchange it, no doubts

 

[trdsol23]

Thanks for the quick response! Okay that makes me more relieved now to return my phone.

 

[Baby_Doc]

Absolutely I would return it. The saftey risks and the resale value of the phone don't make it a good thing to hold on to the old phone. Furthermore, you are just as likely to get a good replacement phone as you did with your first phone. Most people posting their complaints here are in the minority. Furthermore, although you present phone seems to have exceptional in performance, I would bet it has more to do with how you set up and use your phone. Apparently, you did it right, while some others with issues, have not. I'll bet you will do just as well with your replacement.

 

[anon(9419666)]

Yes, if there is a official recall then you should replace it.

 

[russel5150]

Verizon has given us until the 30th if sept to return our note7 for a full refund.

I am holding out hoping the new 7's will be ready by then, but if not i will return my 7 for a refund and just use a spare phone i have until the new 7's hit the shelf.

Hopefully verizon will modify the plan to a return for straight across trade, that would be easier..

 

[sweetypie31]

My phone was working perfectly before I returned it to att. If there would not have been a recall then no I would not have taken it back. My safety is more important than a phone even if I really liked it.

 

[ab304945]

Replace it for a new one, even if is perfect

 

[weesy]

I haven't really had any issues, maybe a minor lag here or there. I am really enjoying the phone but will definitely be turning it in for a replacement when they come in just incase. You never know what could happen to this one down the road and I'm not going to risk it.

 

[Carlo Villa]

Before I start, I just want to start off by saying that I am 95% certain that I will be returning my Note 7 for another one. I with Verizon.

Now, would you guys return your Note 7 if it was working perfectly. By perfectly, I mean no lag, no defects, no heat issue while charging. I'm getting 7-8 hours of SOT (with many things disabled), and this is the first time in a while that I've enjoyed a phone this much. Reading all these posts about phones lagging, poor battery life, etc. has me worried. I'm worried that the phone I exchange for won't be this good.

Having said this, would you guys return your phone if you were in my shoes?

I am in your shoes, also with freaking Verizon and sure I'll exchange it for a new one, sucks that I have on a screen protector i got for $25.
But oh well, $25 I usually spend for brunch.

 

[Baby_Doc]

Does anybody know whether there will be a 14 day exchange period on the replacements, should they have issues, just like on the original phone? If not, would you have to make a warranty claim and hope they then don't give you a refurbished phone that was one of the recalled phones with a new battery?

 

[DatsyukianDeke]

I'm also 95 percent sure I'm going to exchange for new one. I want to see what the V20 is about first though.

 

[jdfry15]

Before I start, I just want to start off by saying that I am 95% certain that I will be returning my Note 7 for another one. I with Verizon.

Now, would you guys return your Note 7 if it was working perfectly. By perfectly, I mean no lag, no defects, no heat issue while charging. I'm getting 7-8 hours of SOT (with many things disabled), and this is the first time in a while that I've enjoyed a phone this much. Reading all these posts about phones lagging, poor battery life, etc. has me worried. I'm worried that the phone I exchange for won't be this good.

Having said this, would you guys return your phone if you were in my shoes?

I would, and have sent mine back in. It's just not worth it to take the risk. The problem has to be more wide spread that they can't narrow it down to a certain production run or track it down very specific or they wouldn't do a total recall. I've been using my iPhone since and I'm dying here. I hope I can get a new n7 pretty soon.

 

[ajb1965]

I would absolutely send it back in, even if it gave me 24 hours of SOT. If you tweaked your settings on the current phone to achieve this, odds are that you will be able to replicate it on your replacement. Just document what you have disabled etc.

Just because your particular device is not having batterty issues doesn't mean it's immune from them. The one's that caught fire weren't having any issues either, until they did.....

Be smart