- 2 Posts
No phone or data service unless in AT&T hotspot
Weird issue, I get no phone or data service unless I am in an AT&T hotspot. Anybody know what the issue could be?
Samsung Galaxy S2 i777
I've had the phone about 2 years and have had no problems until last week when I changed out the micro usb port.
Any thoughts are welcome, particularly related to how access within a hotspot is different than outside of one.
- 01-20-2014, 12:49 PM #2
Re: No phone or data service unless in AT&T hotspot
When you're not connected to an AT&T hotspot, what does the network status show as? You can check in Settings (should be along the lines of Settings > About > Status), look for 'Network', 'Signal strength', 'Mobile network type', 'Service state', and 'Mobile network state'.
It's possible something got knocked around while replacing the microUSB port, and as a result the phone isn't able to connect to any mobile networks. I'd try removing, checking, and re-inserting the SIM card while the phone is off if you haven't already.
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