Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Page 2 of 4 FirstFirst 1234 LastLast
Results 26 to 50 of 98
Like Tree2Likes
  1. #26  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    bueler?
  2. #27  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    You won't like my answer - with no real evidence to back it up, I think you need to try another router. Since your phone does seem to work in other places, with other routers; and since this isn't a widespread problem with GS3s in general - I'd suggest borrowing a router from a friend, and giving that a whirl. Heck, I think I have an older D-Link router that I could send you.

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 2
  3. #28  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    UPDATE-

    Seems like TM is well ware of the issue. Theyve actually created a process that includes doing a factory reset and then reverting the phone back to 4.1.1 and then keeping the phone from auto updating to 4.1.2. i dont feel all that comfortable about doing the factory reset on mine own but it sounds like either i can do it or o can go to a store and have them do it.

    Ever since the 4.1.2 firmware was pushed to my S3 i can still connect to wifi @ work, router type unknown, but not to my belkin router @ home while my N7 has no problem. ive reset my cable modem and router but no go. My data and phone signal strength is also lacking as well. Its tnice to hear im not alone but it sucks that this being a known problem isn't being looked into or resolved.

    Last edited by itic; 05-17-2013 at 04:27 PM.
  4. #29  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    I'm just losing my mind altogether. I have been a user of iOS for long time and last week i switched to GS3 but ever since I purchased the phone I have been experiencing wifif issues. it takes at least 4-5 times to connect to wifi network. I even dialed " *#0011# " n turned the wifi power saving mode off and also did " Forget network" and renetered all the details.
    It all went in vein. Please somebody suggests what to do. I'm being very anxious.
    there's one more inquiry: I'm newbie here so I don't know how to ask a question here. Help me.
    Thank You
  5. #30  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Hi Ann
    I have been experiencing the same issues for last two weeks and like you I have also tried all the tricks but still my phone fails to connect to wifi network. actually my phone does connect tow wifi eventually but it takes like 4-5 attempts and sometimes even more than that. In case ya were able to overcome the problem please also help me.
    THanks
  6. #31  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    I have been experiencing wifi issues i tried everything mentioned above except" factory reset setting" . as much as i want to do that i wanna know how to back up the data first.
  7. #32  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    So, after contacting my router's manufacturer and getting a snarky remark from them I finally replaced my router. In my final opinion, jelly bean isn't completely compatible with several routers, including my old one. Oversight on their part? I don't know and I'm tired of trying to guess. I know it's a tough fix, having to replace an otherwise working router but maybe you can find a used one cheap or use a freecycling program to get one for free.

    My old router was a dlink router and new one is Netgear.
  8. #33  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Please wait for a Samsung Agent to respond.

    Chat Information All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.

    Chat Information You are now chatting with 'Pamela'. There will be a brief survey at the end of our chat to share feedback on my performance today.

    Chat Information Your Issue ID for this chat is LTK11179064662X

    Pamela: Hi, thank you for contacting Samsung Technical Support. How may I help you today?

    Visitor: since 4.1.2 was pushed to my phone the performance of the phone has suffered to the point of not being reliable, This is a very serious thing ot me, Ive called my provider t-mobile and they has suggested i contact you b/c they have no control over the OS pushed through the network. This is NOT a random issue. There are a lot of people like me that love the device but the reliability issue is huge

    Pamela: I'd appreciate it if you could give me a detailed description of the problem to assist you better.

    Pamela: Not to rush you, are we still connected on the chat?

    Visitor: Pamela, since 4.1.2 was pushed to my phone the device has suffered from no wifi connectivity, poor signal and data strenght and ose of battery capacity. Ive doen everything except a hard reset. And from what ive read that doenst do any good either. Please tell me that you are either allowing us to revert back to 4.1.1, correct the 4.1.2 bugs or allow us to return our phones.

    Pamela: I am sorry to hear that you are having issue with the WIFI connectivity and signal strength of the device.

    Pamela: May I know the exact error message you see on the device screen?

    Visitor: Because of these issues since samsung pushed 4.1.2 my phone is no longer reliable.

    Pamela: I apologize for the inconvenience caused to you.

    Pamela: Is the AT&T smart WIFI enabled on the phone?

    Pamela: Not to rush you, are we still connected on the chat?

    Visitor: No its t-mobile and wifi is always activated so i could connect to my home network once i walked into the house. And the battery capacity has gone down

    Pamela: Please let me know the model number of the Samsung device. From the home screen tap on applications >> settings >> about phone>> model number . Please follow the steps to get the model number.

    Pamela: It has been a while since Ive received a message from you. Are you still with me?

    Visitor: t-mobile T999

    Pamela: Thank you for the information.

    Pamela: May I know the exact error message you see on the device screen?

    Pamela: Not to rush you, are we still connected on the chat?

    Visitor: There is not a "exact error message. Ive described the symptons of 4.1.2. If you use google ypoull see im not the only one...

    Pamela: I am sorry there are no reported issue on the device you are using.

    Pamela: Please perform the Soft Reset to troubleshoot the issue that you are facing with the device. This should fix the issue.

    Pamela: 1. Turn off the handset.

    Pamela: 2. Remove the battery and wait for 30 seconds.

    Pamela: 3. Reinsert the battery and turn ON the device.

    Visitor: Ive done everything BUT a hard reset. I really your dismissal of the issue concerning. I didnt pay $549 if knew that i was going to end up with near bricked phone just due to a stupid firmware update. This issue is WELL documented due to the push of 4.1.2 yet samsung hasnt fixed it since it started in 10/12.

    Pamela: From the home screen tap on applications >> settings >> about phone>> base band version. Please follow the steps to get the base band version for the phone.

    Visitor: the base ban version is T999UVDMD5

    Pamela: I will be right with you.

    Pamela: I have rechecked the information on your request and I see that there are no such reported issues on the device after update to Android 4.1.2, however in this case I request you to contact Samsung voice team for further information.

    Pamela: You can contact our voice support at 1-888-987-4357, Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST).

    however in this case I request you to contact Samsung voice team for further information. doh.......
    Last edited by itic; 05-17-2013 at 11:12 PM.
  9. #34  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Same problem. I upgraded to 4.1.2 over 4g, but the internet connection on my 1 day old phone has never seemed to work anyway. After purchasing and downloading the 4.1.2 upgrade over 4g, I brought it home to download the rest of the apps I wanted via wifi: The error message I keep receiving from my home signal, which the phone indicates is "strong" is "network disables, poor connection." This is really silly cause the internet connection is running a MacBook Pro and an iPad and NEVER and my HTC Sensation never had problems hooking up to the inet signal.

    I've tried the *#0011# approach as well as forgetting and renentering the home network but none of that seems to work.

    Any ideas>?
  10. #35  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Quote Originally Posted by itic View Post
    UPDATE-

    Seems like TM is well ware of the issue. Theyve actually created a process that includes doing a factory reset and then reverting the phone back to 4.1.1 and then keeping the phone from auto updating to 4.1.2. i dont feel all that comfortable about doing the factory reset on mine own but it sounds like either i can do it or o can go to a store and have them do it.

    Ever since the 4.1.2 firmware was pushed to my S3 i can still connect to wifi @ work, router type unknown, but not to my belkin router @ home while my N7 has no problem. ive reset my cable modem and router but no go. My data and phone signal strength is also lacking as well. Its tnice to hear im not alone but it sucks that this being a known problem isn't being looked into or resolved.

    Sorry for the delay in responding, ive been afk

    Tmobile is recommeding reverting to 4.1.1? I have no problem doing that if somebody has instructions on getting 4.1.1. i did a factory reset already as suggested earlier in the thread to no avail. I do believe it is the phone's software/hardware...NOT my routers as other devices have no issues connecting on either band.

    is that the new consensus here? i really would like this issue resolved
  11. #36  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    I hope the new much touted update Android 4.2.2 not only brings the new features but also solves the wifi glitches. If anybody knows the releasing date of Android 4.2.2 official please share.
  12. #37  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Your completely right i cant revert back to 4.1.1. But sure wish i could..When i called back after waiting for the so called instructions to master reset by phone and return it back to 4.1.1i was told i was misinformed by the t mobile tech and to call samsung. i called samsung but was put on endless hold so i hung up. Then i called my router manufacturer belkin. We changed the IP from dynamic to static and wifi broadcast to a single channel on my belken N300 router i was able to connect like a charm. Then last night i got home and noticed my phone wasnt connecting to the router automatically anymore. So i tried the airplane mode trick, turn it on then turn it off, and my phone connected instantly.

    i rely on wifi calling @ home b./c i dont have any phone service there. i think my issue is that at home my wireless network is among 3 others within say 100' feet of each other. So this could be the reason why my router changes are holding and why i dont have any phone service. i wonder if this why only some people have this jellybean issue and others dont? But then again when i was on ATT i always had phone service. Any help is appreciated...
  13. #38  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    I recently went to turkey for 2 weeks. Everyday and night i connected wifi to all and sundry . Lots of differennt bars shops and resturants. Which told me theres nothing wrong with my gs3 wifi. Got back home, tried to connect to Virgin media shub. Guess wat . Didnt connect.seems the wifi on the phone doesnt like the hub setting 300mbs. So i went into hub settings , 192.168.0.1 . Advanced and changed it to 54 mbs. Wifi has been constant working and no drops.happy times.hipe this helps
    Last edited by nico gs3; 06-26-2013 at 06:34 AM. Reason: fixed
  14. #39  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    reset does not work, reset my gs3 twice , also *#0011# does not work. or shut down restart , no. been told its 4.1.2 update prob, the phone used to have auto, 2.4ghz and 5ghz choice but this has been removed from phone. not totally savvy bout this , but seems very plausable, will have to wait for 4.2.2. hope it will sort it
    just an addittion to my earlier post, i was at afriends house who has orange livebox wifi. my phone connected via wifi straight away and kept a stable connection.
    on arriving back home i tried to connect to my virin media super hub, surprise surprise it didnt connect. obtaing ip address , disconnecting, low signal when i have strong.
    seems like the phone doesnt like virgin

    hi all , i contacted o2 and told them about my wifi problem, the guy kept blaming my virgin super hub, he would listen till i told him my partners and daughters phones (sg3`s ) and computers all connect without a fuss.i see he said. so he said my phones mac address settings could be wrong and not compatible with virgin. he then asked me if i had registered my wifi i said i dont think so and didnt understand. he said send a text ( wifi to 2121) i had a message back saying thankyou for your wifi reset request, you will be able to register your device using this mobile phone number in approx 1 hour.
    with half hour i looked at my phone and bloody hell my phone was connected to my wifi , this was at 9pm 1st june it is now 6.42 2nd june and the phones wifi is still strong and stable
    Last edited by nico gs3; 06-02-2013 at 01:43 AM. Reason: my sg3 wifi problem fixed
  15. #40  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Guys plz do something about the problem. This is Androids worldwide community page. Isn't there nay genius who can help me to solve this glitch.
    I'm frustrated now, each time I connect to net it fails. When I see my other friends having GS3 connecting to wifi perfectly I feel jealous. It takes me at least 4-5 attempts to connect.
    Please help guys.

    Sent from my GT-I9300 using Android Central Forums
  16. #41  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    "I'm sorry, there are no geniuses online at this time - please try again later."
    I don't remember if the 4.1.2 update came with a bump in radio version; it's probably documented online somewhere. If there was an update it would be easy enough to revert to the old radios and see what happens (see later comment about fragmentation).
    In the event that it's something else in the 4.1.2 update causing the problem, it's certainly possible to revert to 4.1.1, but without being rooted I don't believe it's possible to prevent the carrier from downloading the update again.
    Finally, the oft touted "fragmentation" of the Android market makes it difficult to recommend a specific 4.1.1 version to revert to - all the carriers have their own special sauce, not to mention the differences between the International and USA versions of the hardware.
    Long story short, unless you fiddle with your WiFi configuration (try changing the channel in use - Wifi Analyzer: http://market.android.com/details?id...wifi.analyzer; try a different router; trying 2.4GHz vs 5GHz [if you have a router that supports N]; etc) there's not much else I can think of to beat this dead horse (where did that saying come from anyway?).

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 2
  17. #42  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Quote Originally Posted by GSDer View Post
    "I'm sorry, there are no geniuses online at this time - please try again later."
    I don't remember if the 4.1.2 update came with a bump in radio version; it's probably documented online somewhere. If there was an update it would be easy enough to revert to the old radios and see what happens (see later comment about fragmentation).
    In the event that it's something else in the 4.1.2 update causing the problem, it's certainly possible to revert to 4.1.1, but without being rooted I don't believe it's possible to prevent the carrier from downloading the update again.
    Finally, the oft touted "fragmentation" of the Android market makes it difficult to recommend a specific 4.1.1 version to revert to - all the carriers have their own special sauce, not to mention the differences between the International and USA versions of the hardware.
    Long story short, unless you fiddle with your WiFi configuration (try changing the channel in use - Wifi Analyzer: http://market.android.com/details?id...wifi.analyzer; try a different router; trying 2.4GHz vs 5GHz [if you have a router that supports N]; etc) there's not much else I can think of to beat this dead horse (where did that saying come from anyway?).

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 2
    I use International version. And I don't want to go back to 4.1.1 but want some solution to fix this bug right in the 4.1.2.
    I don't even know how to root phone.
    As far as replacing router is concerned lemme tell ya my ipad works perfectly fine with the router. So if there's any problem it is in the phone itself.
    And yesterday one of my friend bought GS3 and he was able to connect with my wifi without any hitch.

    Sent from my GSIII
  18. #43  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    I suffered from this problem for a week as well. What solved it for me was changing my network settings from WPA and WPA2 to only WPA2. iI have not had any problems since made the change. This has worked for a few other people I know but unfortunately not everyone.
  19. #44  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Quote Originally Posted by mlr2006 View Post
    I suffered from this problem for a week as well. What solved it for me was changing my network settings from WPA and WPA2 to only WPA2. iI have not had any problems since made the change. This has worked for a few other people I know but unfortunately not everyone.
    K. Thanks man for sharing. Lemme try and will revert. Hope it works.

    Sent from my GSIII
  20. #45  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Quote Originally Posted by mlr2006 View Post
    I suffered from this problem for a week as well. What solved it for me was changing my network settings from WPA and WPA2 to only WPA2. iI have not had any problems since made the change. This has worked for a few other people I know but unfortunately not everyone.
    Where is the option of changing WPA2?

    Sent from my GSIII
  21. #46  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    That's a router setting, typically in the Wireless subsection of the menus. It's the Security type (None, WPA, WPA2, WEP, etc). If you really think it might be the security type causing the problem, the simplest thing to do is set it to None (that way you don't have to fiddle with passwords). If that fixes your problem, then enable security starting with the most stringent.

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 2
  22. #47  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Quote Originally Posted by GSDer View Post
    That's a router setting, typically in the Wireless subsection of the menus. It's the Security type (None, WPA, WPA2, WEP, etc). If you really think it might be the security type causing the problem, the simplest thing to do is set it to None (that way you don't have to fiddle with passwords). If that fixes your problem, then enable security starting with the most stringent.

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 2
    Is it in the PC or phones setting?
    Can ya provide a screenshot if it is in the phones setting?

    Sent from my GSIII
  23. #48  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Quote Originally Posted by chirag05 View Post
    Is it in the PC or phones setting?
    Can ya provide a screenshot if it is in the phones setting?

    Sent from my GSIII
    As GSDer stated, it is a router setting. To answer your question, it is changed on the PC. unfortunately, how to access the router differs depending on what router you are using, but you should be able to find that out through a google search on how to change the router settings on your particular router. I am using ATT Uverse, so the process was pretty simple and i can access the router by entering 192.168.1.264 in my web browser. A similar process should be available for your router.

    As far as whether the security type was really causing the problem, i really have no explanation. That's odd to say the least but for whatever reason it worked. I began to suspect that was a problem after connecting to a few other networks with no trouble. I turned off security at first as GSDer also mentioned and connected with no issues. I then set it to WPA and also was able to connect. I finally set it to WPA2 and again had no issues. I can only speculate that not having it set to a specific security type was somehow "confusing" the device for lack of a better word, but I honestly don't know. I do know how aggravating it was not getting wifi so I hope this works for some folks out there.
  24. #49  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Quote Originally Posted by mlr2006 View Post
    As GSDer stated, it is a router setting. To answer your question, it is changed on the PC. unfortunately, how to access the router differs depending on what router you are using, but you should be able to find that out through a google search on how to change the router settings on your particular router. I am using ATT Uverse, so the process was pretty simple and i can access the router by entering 192.168.1.264 in my web browser. A similar process should be available for your router.

    As far as whether the security type was really causing the problem, i really have no explanation. That's odd to say the least but for whatever reason it worked. I began to suspect that was a problem after connecting to a few other networks with no trouble. I turned off security at first as GSDer also mentioned and connected with no issues. I then set it to WPA and also was able to connect. I finally set it to WPA2 and again had no issues. I can only speculate that not having it set to a specific security type was somehow "confusing" the device for lack of a better word, but I honestly don't know. I do know how aggravating it was not getting wifi so I hope this works for some folks out there.
    My bad. I didn't read GSDer post carefully, missed it. Anyways I will check how to change the security setting.
    Which option you suggest me to put my setting on?
    But my skepticism is how come it is being connected to my iPad without any hitch if it has some problem going on?

    Sent from my GSIII
  25. #50  

    Default Re: Samsung Galaxy S3 wifi connection problems since firmware upgrade

    Hey, how many of you guys are having S3 connectivity problems using dual band 2.4/5G routers? and/or are trying to connect in areas with a lot of wifi networks nearby? .I as k b/c i think that either or both of these may be the source of my connectivity problems.
Page 2 of 4 FirstFirst 1234 LastLast

Similar Threads

  1. Samsung Galaxy S3 won't connect to my Computer.
    By Nathan Benefield in forum Samsung Galaxy S3
    Replies: 19
    Last Post: 04-29-2014, 08:30 PM
  2. samsung galaxy s3 not connecting to laptop
    By daud mushtaq in forum Samsung Galaxy S3 I9300
    Replies: 10
    Last Post: 09-17-2013, 03:40 AM
  3. Problems connecting to Kies Air through WiFi(Samsung Galaxy S3)
    By Sylwek313 in forum T-Mobile Galaxy S3
    Replies: 6
    Last Post: 08-22-2013, 07:41 PM
  4. Replies: 35
    Last Post: 03-23-2013, 11:09 PM
  5. Samsung Galaxy S3 Youtube Connection problems
    By Mustafar122 in forum Sprint Galaxy S3
    Replies: 2
    Last Post: 11-30-2012, 05:25 PM

Posting Permissions