It was a LONG drawn out back and forth session. I was getting this dullards from Samsung Canada support that it was obvious were not even reading my emails.
For example I wrote this long email explaining the situation about the USA getting free flip cases and tectiles. The reply I got was literally;
I understand you want to buy a flipcase. These can be purchased at blah blah blah
Thank you
Phil
I was also "Hung up" on by their live chat support when the guy was at a loss for an answer.
So finally I wrote some big wig I found an email address for and then things started to move
So long story short. Even though SAMSUNG says "SAMSUNG NORTH AMERICA" it's quite obviously divided and Canada get's
screwed out of the promos.