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  1. #26  

    Default Re: Galaxy S3 Screen Not Working?

    anhayes, that's probably a hardware issue, but try booting into recovery mode and see if you can see anything on the screen. If you can, then you can do a factory reset from recovery. If you can't, then it's a hardware issue. To boot into recovery: turn the phone completely OFF. Not just screen off. Press and hold, at the same time, volume UP, home, and power. After a bit of time it will buzz, and then (hopefully) the Samsung logo will appear. As soon as you see the logo release all 3 buttons. If the screen is working, after a short delay, you'll see a list of items. Use the volume up and down to select factory reset, then the power button to execute that option. If you don't see anything on the screen in this process, it's hardware.

    Karina, you probably damaged the screen, or knocked loose a connector. Does the touch function of the screen work? (e.g., if you swipe or touch where you know an action should happen, does that action happen? In any case, I think you're going to need to send the phone off for repair.

    Kevin, are you saying you can see what's on the screen, but touching it doesn't work? Or you can't see anything on the screen at all? There are a number of suggestions in this thread. Try them all. If it still doesn't work, let us know.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

    LG G3 on Sprint. [Stumped and Bumped, Debloated, Startup apps managed, Trickster, Nova Prime, Swiftkey, G3 Tweakbox]--> Runs smooth as silk, now.
  2. #27  

    Default Re: Galaxy S3 Screen Not Working?

    What kind of repairs are we talking about? Screen, LCD, digitizer?
  3. #28  

    Default Re: Galaxy S3 Screen Not Working?

    Hello,

    I have a problem with my s3's screen. (Sorry, don't know how to start a thread) When I play games onit, after a few seconds the screen goes black. Then, after a few seconds of darkness,te game is back on, paused. This repeats itself. Any ideas on ehat this is?
  4. #29  

    Default Re: Galaxy S3 Screen Not Working?

    Will it delete your Images??
  5. #30  

    Default Re: Galaxy S3 Screen Not Working?

    my screen is completely black and the screen wont work
  6. #31  

    Default Re: Galaxy S3 Screen Not Working?

    Hi, I got the same problem with my phone, I connected the phone to my PC and suddenly the screen became black. Led light, main button and sound was fine. I took the battery out and inserted it back, switched it on but the screen remained black. The phone was hot and I could smell something burned inside the phone on the right side. Could it be a hardware problem? Btw, I don't have any warranty, please help!
  7. #32  

    Default Re: Galaxy S3 Screen Not Working?

    After retrieving my phone from the pool and performing all the tricks (rice, take apart and lay it in sunlight, etc.), the S III works in every way but one - the touch screen does not pick up my touch. I'm under the impression I can order a digitizer, but all I'm seeing online is instructional videos for replacing the screen + digitizer. Any suggestions out there?
  8. #33  

    Default Re: Galaxy S3 Screen Not Working?

    Ok, so now I gather that the S3 has an outer glass/lens which covers the LCD and digitizer. I've been watching videos replacing a cracked lens, but it seems the LCD and digitizer are inseparable. Now that I have no touch, I have to spend $180 to order the LCD/digitizer package. Is that true?
  9. #34  

    Default Re: Galaxy S3 Screen Not Working?

    I need help, I dropped my phone and the screen cracked and i just got the new screen in. my husband and i took the old one off and put the new one on but when i turn my phone on, nothing appears on the screen. i have a samsung galaxy s3 please can anyone tell me if this is fixable or if my screen in permanently damaged and will never work again. thank you
  10. #35  

    Default Re: Galaxy S3 Screen Not Working?

    Hi I have a Galaxy S3. I got it in the mail about a month ago and I accidently dropped it. Everything seems to work except the screen. The screen is not cracked and it is responsive to touch but it doesn't display anything. Any advice? TBH its my mothers not mine and I am good at tech stuff but she said the screen leaked or something. Thanks.
  11. #36  

    Default Re: Galaxy S3 Screen Not Working?

    What if my phone appears to work (turn on, ring / vibrate when called, the LED light up when charging), but the screen stays black?? (Its a galaxy s3 by the way) How do I fix this? Also, if it cannot be fixed, how can I back up my stuff from that phone so i can transfer it to another phone ?? Please help me... I really don't want to lose all of my stuff. ; (
    Javi Vilcapoma likes this.
  12. #37  

    Unhappy Re: Galaxy S3 Screen Not Working?

    I am having a similar issue.
    I woke up one morning and everything seemed to work (can make outgoing calls by svoice, can do anything if i memorized the touch sequence, responds to touch) but the screen is black. At least that's what I though at first. Last night while lying in a very dark room, I noticed that the screen is VERY VERY dim but not black. I can see faint outlines of apps and the svoice screen and the pattern lock screen (which I can do without having to see the screen.)

    I am willing to try everything to fix this.

    I have a Sprint Galaxy S3
  13. #38  

    Default Re: Galaxy S3 Screen Not Working?

    my screen is just black i can turn the phone on and it makes the turning on sound just no display
  14. #39  

    Angry Re: Galaxy S3 Screen Not Working?

    Hi. I dropped my phone and have a cracked screen. I've had no problems with emails, apps, pictures, text messages. The only problem I have is using the phone for actual phone calls. My phone rings and I answer it, as soon as I answer it, the screen goes black and I'm unable to do anything after that. I can't switch over to another call for call waiting. I cannot end a call. I have to wait for the other person to disconnect on their end. I can call in to check voicemaill but then the screen goes black and I can't get the keyboard to appear to do anything with my messages from there. I can place a call out but as soon as I hit send the screen goes black and I'm unable to do anything from there. If I don't reach someone, I get voicemail, I can't do anything or disconnect until it disconnects from that end. Which as you can imagine is using up my minutes. Also, if I have to call an automated number and make selections through the automated system via the keyboard I cannot make those calls. My question is how is this possible that everything else works via touch but somehow the phone function isn't working at all since dropping the phone. I have done the battery pull and that did not correct any issues. I'm hoping I don't have to spend $300 to get the new screen/digitizer replaced??
  15. #40  

    Default Re: Galaxy S3 Screen Not Working?

    It sounds like something has happened to the proximity sensor.
    As a workaround you can try this - start the Phone app, press the Menu button, select Call settings, then uncheck "Auto screen off during calls"Edit: In that same menu you can also select 'Call answering/ending', then in the next screen enable 'The power key ends calls'.Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 4
    Thanked by:
    flygirldi likes this.
  16. #41  

    Default Re: Galaxy S3 Screen Not Working?

    Ladies and gentleman the LCD needs to be replaced if the LCD won't turn on or is plain blank but yet the phone turns on.

    Methods of help below.

    Category A: If LCD randomly stopped working with no damage noticeable:

    1. Call samsung to have it fixed with their one year warranty. You must be within one year warranty period. It must not have a cracked screen or water damage or such. This one is free of cost of you are covered.

    2. Have LCD repaired (replaced really) by Samsung or a local repair store with the cost of paying.

    3. Replaced the lcd housing yourself by ordering the part. For example here is a link to a sprint s3 lcd housing that goes for $140!

    4. Optional step: It is possible your LCD flex cable became loose. Look up how to open your device and then gently unplug the LCD flex and reconnect it.

    http://pages.ebay.com/link/?nav=item...id=33094422657


    Category B: If lCD works but phone no longer respond to touch function.

    1. You could try getting Samsung to repair it since chances are they won't bother checking for digitizer damage since they would have to remove the glass and that could easy be deemed that they damaged it during removal of glass.

    2. Pay Samsung to repair it. Or pay someone to replace it but if you will be paying someone to repair it please note it is better to do it yourself using option 3 under category B

    3. Go on ebay, amazon, or any site you prefer and buy the LCD housing part for your model and an exchangeable unit part that works for your model (research this).

    For example here is a link to a sprint s3 lcd housing that goes for $140!

    http://pages.ebay.com/link/?nav=item...id=33094422657


    Category C: glass is cracked but everything else functions?!

    You have many choices here...

    1: You can pay a local repair store to replace the glass for you but make sure they do the job properly and offer a warranty as some people do a poor job!

    2. You can replace the glass yourself.. please note that by getting glass replaced it won't feel the same as original.

    Go on ebay or any other site and buy the following:

    *Samsung galaxy s3 glass replacement
    * Heat gun (or you can use a hair dryer).
    * an IR temp reader
    * tools to take apart your device
    * there is other items you will need but I can't recall but you will need double sided tape to boarder up the process. Do research!

    watch this video for the process


    3. Buy an LCD housing to get it all over with and enjoy original real glass feeling without random loss of touch function.

    For example here is a link to a sprint s3 lcd housing that goes for $140!

    http://pages.ebay.com/link/?nav=item...id=33094422657

    I hope this helps you all with what to expect with issues involving the LCD/glass area. :-)


    Sent from my GT-I9505 using Tapatalk 2
    If I've helped you in any way please hit thanks as a token of gratitude.
  17. #42  

    Default Re: Galaxy S3 Screen Not Working?

    You are BRILLIANT. Thank you so much for your help. This worked for me. It's a great work around until I can afford to replace my phone. Thanks again. I really appreciate your time and detailed response.
  18. #43  

    Default Re: Galaxy S3 Screen Not Working?

    Quote Originally Posted by flygirldi View Post
    You are BRILLIANT. Thank you so much for your help. This worked for me. It's a great work around until I can afford to replace my phone. Thanks again. I really appreciate your time and detailed response.
    Quote Originally Posted by GSDer View Post
    It sounds like something has happened to the proximity sensor.
    As a workaround you can try this - start the Phone app, press the Menu button, select Call settings, then uncheck "Auto screen off during calls"http://img.tapatalk.com/d/13/07/04/duzeve3y.jpgEdit: In that same menu you can also select 'Call answering/ending', then in the next screen enable 'The power key ends calls'.http://img.tapatalk.com/d/13/07/04/yba4e8e2.jpgSent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk 4
  19. #44  

    Default Re: Galaxy S3 Screen Not Working?

    Quote Originally Posted by flygirldi View Post
    You are BRILLIANT. Thank you so much for your help. This worked for me. It's a great work around until I can afford to replace my phone. Thanks again. I really appreciate your time and detailed response.
    What phone model is your s3? The proximity sensor cost about $10 to 20$. It's a flex cable that works together with your front facing camera. Just thought I'd toss this in here to avoid you having to buy a new phone just for that.

    Here is an example of it for the att model.

    http://rover.ebay.com/rover/1/711-53...2F141004108757



    Sent from my GT-I9505 using Tapatalk 2
    If I've helped you in any way please hit thanks as a token of gratitude.
  20. #45  

    Default Re: Galaxy S3 Screen Not Working?

    My SIII's screen doesnt respond to touch. The screen works, the keys under the screen work as well, the power and volume works as well but the screen doesnt respond to touch. I took out the battery, i did a factory reset on the phone and it still doesnt work. I had this problem exactly one month ago and somehow the touch just started working after i touched the top left corner of the screen and slid my finger down. I need my phone for work..
  21. #46  

    Default Re: Galaxy S3 Screen Not Working?

    Quote Originally Posted by Maria Lugo View Post
    My SIII's screen doesnt respond to touch. The screen works, the keys under the screen work as well, the power and volume works as well but the screen doesnt respond to touch. I took out the battery, i did a factory reset on the phone and it still doesnt work. I had this problem exactly one month ago and somehow the touch just started working after i touched the top left corner of the screen and slid my finger down. I need my phone for work..
    If you look at a couple of . post above yours you can see a couple of solutions I wrote. I'll send them as a message as well. =)

    ----------------------------

    -Phillip
    If I've helped you in any way please hit thanks as a token of gratitude.
  22. #47  

    Default Re: Galaxy S3 Screen Not Working?

    Hello Everyone,

    I'm new to the AndroidCentral forum and see a lot of similar posts that I hope will helping me fix my Galaxy S3. My phone drop facing down and after replace LCD screen for SGS3 it show dark image nothing display. When press power on still can hear sound, light on, and charging fine. Perform a "manufacture reset" is still not resolve the issue?

    Any tips and would appreciated.

    Have a nice day.

    Roy...
  23. #48  

    Default Re: Galaxy S3 Screen Not Working?

    Quote Originally Posted by Roy Dan View Post
    Hello Everyone,

    I'm new to the AndroidCentral forum and see a lot of similar posts that I hope will helping me fix my Galaxy S3. My phone drop facing down and after replace LCD screen for SGS3 it show dark image nothing display. When press power on still can hear sound, light on, and charging fine. Perform a "manufacture reset" is still not resolve the issue?

    Any tips and would appreciated.

    Have a nice day.

    Roy...
    Did you do the replacement of the lcd yourself or paid someone to do it? If so it's possible that you/fixing tech didn't connect the cables properly to the board. Worse case at this point is that you got a defective LCD and you should request a replacement but make sure everything is . properly connected before you go requesting a replacement.



    - Phillip
    If I've helped you in any way please hit thanks as a token of gratitude.
  24. #49  

    Default Re: Galaxy S3 Screen Not Working?

    my screen is also having the same problem but mine was after a fall, the screen is just completly black but the phone vibrates and the led flashes would this be the digitizer??? how much would it cost me to fix it??? help please!!!!
  25. #50  

    Default Re: Galaxy S3 Screen Not Working?

    Quote Originally Posted by Javi Vilcapoma View Post
    my screen is also having the same problem but mine was after a fall, the screen is just completly black but the phone vibrates and the led flashes would this be the digitizer??? how much would it cost me to fix it??? help please!!!!
    Your lcd was damaged. You need to replaced the LCD unit which at this point will require changing the the front lcd housing if you want it to be swift and fast.

    Read section A of this post I made earlier on url below or look couple of post above.

    http://forums.androidcentral.com/sho....php?p=2897038



    - Phillip
    If I've helped you in any way please hit thanks as a token of gratitude.
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