So this morning I updated my active from 4.2.2 to 4.3. After it downloaded and booted a couple times, I no longer had cell service. I thought there might have been an error on the install so rebooted the phone...nothing. I took the simchip and battery out for a couple minutes and then rebooted...nothing. I then tried a hard reset and ....nothing.
I then went into an AT&T store thinking my simchip died and asked for a replacement simchip. Powered the phone down, removed the battery and old simchip, replaced it with new one, turned the phone back on and.... Yup, nothing. Called tech support and they said that the update probably burned out the simchip reader! Huh! How is that possible? They said that there have been a couple instances with this happening. Does anyone at AT&T check these updates before throwing them out to the public? So now I have a crappy prepaid phone until my replacement phone arrives midweek. Can't wait to see this one fry once I update it too.
Just be cautious and make sure you back up you contacts and stuff to the cloud in case you run into my situation.
I then went into an AT&T store thinking my simchip died and asked for a replacement simchip. Powered the phone down, removed the battery and old simchip, replaced it with new one, turned the phone back on and.... Yup, nothing. Called tech support and they said that the update probably burned out the simchip reader! Huh! How is that possible? They said that there have been a couple instances with this happening. Does anyone at AT&T check these updates before throwing them out to the public? So now I have a crappy prepaid phone until my replacement phone arrives midweek. Can't wait to see this one fry once I update it too.
Just be cautious and make sure you back up you contacts and stuff to the cloud in case you run into my situation.