Hey guys. So my girlfriend decided to switch from iOS to Android and to get the Galaxy S5. She initially used the Smartswitch App to transfer contacts, photos, etc. There's a problem, however. Now, every time she turns the phone on and off, there is a notification that says "Updating Messages." This is likely Smartswitch trying to gather all of her old conversations. The only problem, however, is that it always gets stuck at about 2-3%. The only way to turn it off is to force close a service called "wssyncmlnps." Whenever the phone gets turned on and off, however, the same process starts right back up. It's infuriating, and we can't seem to stop it. I even uninstalled Smartswitch, but that hasn't helped at all. Has anyone else experienced this? We really don't want to have to do a factory reset. Thanks!
Posted via Android Central App
Posted via Android Central App