Is anyone having Samsung Galaxy S5 video recording sound problems?

[galaxy5gal]

Samsung Galaxy S5 video recording sound problems

Is anyone else having problems with the sound quality of their video recordings?
I have a lot of background noise even in the quietest of rooms.
I exchanged my Galaxy S5 after a week because everyone kept saying I sounded muffled and my voicemail sounded muffled too. Verizon swapped me into a new S5 and although the sound of my voice and voicemail are better, the video recording sounds are horrible. If the subject is talking it the background noise takes away from the voice. in a quiet room, still noise even though there is no fan or a/c going and windows are closed. I have enabled the noise reduction in the call sound setting but it doesn't help. Anyone?

 

[freckles1964]

Re: Samsung Galaxy S5 video recording sound problems

I am! Just got my second Samsung Galaxy s5 and it's exactly the same. It has this loud white noise during recordings. Did you get your problem resolved?

 

[Absalonius]

My wife's S5 is doing the same thing. At first we thought, it was really picking up the AC. but we tried recording in a quiet room, and it sounded horrible. Anyone ever get a fix for this? is a defective unit or is it just the way the S5 operates?

 

[Miln Szlobodnik]

same problem. wtf.

https://www.youtube.com/watch?v=GHl9wJd3Dwo

 

[Dennis Vice]

The problem can not be fixed from settings neither by trying alternative camera apps.

When recording with the front view cam there is lower white noise.

When recording while having the handsfree conected (uses hands free mic) the sound is great + you can use it as remote for start stop video

Hope it helps

 

[Miln Szlobodnik]

so this is white noise

i can't believe we have to use "'solutions" like this with such an expensive smartphone :\

but thanks for the tip, it really does work. Am I the only one having this problem? I've heard excellent audio recordings on youtube from samsung gs5 users. why do i have it and they don't? there must be a real solution.... if everyone else had this problem, they would complain about it, and that would be really bad for samsung. but this is not the case, so i strongly believe its my device's fault.

check this out for example: https://www.youtube.com/watch?v=YjwM4uY0lbc

my version is SM-G900F by the way..

 

[Miln Szlobodnik]

Hello, this is me again. I just got my phone back from service. I dont know what they did to it, but now my microphone works perfectly.

 

[sergeyv2002]

Hi. Having the same problem. Did you send it to Samsung service, or your carrier service?
Thanks in advance!

 

[Miln Szlobodnik]

Samsung's official hungarian service partner fixed the phone, they changed almost everything.

 

[sergeyv2002]

So they actually replaced the parts, or they just reconfigured the phone?

 

[Miln Szlobodnik]

I was sure the reconfiguring things wont work so i wrote them a letter...explained them what my problem was, and i told them i tried to reset the phone, but even hard reset didnt work... so they had to change some hardwares...funny thing is that they did this once, i had a new microphone and i still had the hissing sound.....then when they replaced more stuff inside (LCD screen, coax cable, etc, because my phone was damaged by water by the fault of a local service...- but this is another story )

 

[Miln Szlobodnik]

omg...guess what...my problem returned