Why can't I connect a Gear 2 Neo to my S5?

A

AC Question

Can't connect Gear 2 Neo to S5

Hello. My gear 2 stopped giving notifications from my S5, so I tried to troubleshoot. I uninstalled and reinstalled the gear manager on my phone, and it still didn't work. At this point, I factory reset my watch, and now I can't get past the intro screen on the watch where it demonstrates how to download the gear manager and find your device! It just keeps going between two screens. Does anyone know how to get past this screen, so I can't turn the bluetooth on and *hopefully* pair my device?

Thanks!
 

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