A
AC Question
unfortunately, google play services have stopped error on glalaxy S5 (cant do anything else)
So, I was doing some things on my laptop, and i needed to get into my Gmail account, and of course, have forgotten the password because its always open on my Galaxy S5 so i go through the motions to have it reset.
A few hours later, i go to get on Chrome on my phone and it freezes up and tells me that "unfortunately, google services have stopped" and gives me the option to say okay, or to report. I press "OK" not thinking anything of the error, and it immediately comes back, over and over and over again when it finally goes to a different screen that displays my gmail account name and asks me to enter the letters i see in the captcha so i do, and it takes me to another screen asking me to enter my gmail account, and when i do, it tells me that this account already exists...well yeah...because its the one i use obviously...and i cant do anything else but hit the home screen, and the cycle starts all over again.
I am SO FRUSTRATEDDDD. What the heck is happening? I cant do anything, literally anything, other than continually hit "OK" just to have it pop up again. I'm about to lose my mind! HELP! And PLEASE be very specific.
So, I was doing some things on my laptop, and i needed to get into my Gmail account, and of course, have forgotten the password because its always open on my Galaxy S5 so i go through the motions to have it reset.
A few hours later, i go to get on Chrome on my phone and it freezes up and tells me that "unfortunately, google services have stopped" and gives me the option to say okay, or to report. I press "OK" not thinking anything of the error, and it immediately comes back, over and over and over again when it finally goes to a different screen that displays my gmail account name and asks me to enter the letters i see in the captcha so i do, and it takes me to another screen asking me to enter my gmail account, and when i do, it tells me that this account already exists...well yeah...because its the one i use obviously...and i cant do anything else but hit the home screen, and the cycle starts all over again.
I am SO FRUSTRATEDDDD. What the heck is happening? I cant do anything, literally anything, other than continually hit "OK" just to have it pop up again. I'm about to lose my mind! HELP! And PLEASE be very specific.