Galaxy S6 Edge- Screen is stuck and won't soft reboot

A

AC Question

I installed the CBC Sports app today on my GS6 Edge to stream via chromecast. After a few hours, I tried to open my phone and all I see on the screen is a myriad of tiny red/green/blue etc colored dots. When I tried to soft reset via Power+Vol Down etc, nothing happens. Any advice on fixing this?
 

B. Diddy

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Welcome to Android Central! If the phone is still frozen on that screen, press and hold Power and Vol Down for about 15 seconds to force a shutdown. Then try powering on again normally.
 

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