T-Mobile BOGO Promotion Status

RG129

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We're coming up on week 6 since the promotion launched and when I submitted my rebate. When I check the website, my rebate still says "Received". Has anybody's BOGO rebate moved past "Received' status? I know they claim 6-8 weeks to process, so I'm just getting anxious since this is a huge rebate.
 

pkcable

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While I was not part of this promo, I can say I had no trouble with the Hulu, MLB, and ETF/Rebate promos
 

Nikkiekoala

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I submitted 6 weeks ago but the status page never said 'received'. I've had that happen before but would certainly feel better if it did. I may need to email tmobile. I have the print out from the store that it was submitted.

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Nikkiekoala

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Okay found a different place on tmobile to check on rebate status. It shows received (whew) but nothing beyond that.

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Mar 23, 2016
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I keep checking on a daily basis, and it is still just in received status. Sure wish they would hurry up and get it processed. May 6 will be the 8 week mark for me, so they still have 2 weeks to go.
 

jdfry15

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Must be something in the water. Mine just got approved and I checked earlier today a door it hadn't been approved yet.

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RG129

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Promotion status website shows it was mailed on 5/4/16 and nothing in the mail yet on Saturday 5/7. Any other updates from others? I'm hoping it will arrive on Monday.
 

Almeuit

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Promotion status website shows it was mailed on 5/4/16 and nothing in the mail yet on Saturday 5/7. Any other updates from others? I'm hoping it will arrive on Monday.

Nothing yet. When checking the site it just shows "Approved" and not "Shipped" yet.
 

RG129

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Just a final update: I finally got my card and went into a T-Mobile store to pay off the balance of one of the phones on EIP. The card kept getting declined even though it was active with the balance verified. I had to call the toll free number and they told me the card was set up to not allow charges more than $300, and then fixed it for me. A minor hassle but the BOGO deal is officially completed and closed! :D
 

annawuil

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When I checked two weeks ago, my rebate status says approved on 4/29 and the rebate card should be mailed out in two to three weeks. But when I checked today again, it changed to three to five weeks for rebate card to arrive.
 

Almeuit

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Mine still shows only as "Approved" -- I have been keeping an eye out in the mail box but it hasn't come just yet.
 

Nikkiekoala

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Ok looks like mine has been mailed too! I should get it anytime... Although tmobile has a delivery range from May 24-June 23. I guess if it was coming via pony express it could be here around June 23rd.

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