Got my gold Verizon s7 yesterday, and noticed my soft keys never light up. I've done a factory reset and nothing has changed. I noticed that they briefly light up when the phone restarts, but never after that. I was told by best buy to try coming back next week to exchange it. With the battery issues and lack of Samsung browser that I thought would be included with it, I'm not sure if I'm going to keep the device. Has anyone else had this issue?