1. mastiff38's Avatar
    I have a daily habit of checking various news websites. I've noticed recently that on the CNN site, their videos will no longer play on my tablet. As far as I can tell, I'm not in need of any updates. I've played the videos in the past with no problem. When I click a link on that site for a video, the page opens and I just see a black box where the video would normally load. No error messages, but the videos just won't play. Other sites seem to be fine. Any suggestions?

    Posted via Android Central App
    08-24-2014 07:23 AM
  2. B. Diddy's Avatar
    Try going to the App Manager, select your browser, and Clear Cache/Clear Data. See if that works.
    08-24-2014 01:52 PM
  3. mastiff38's Avatar
    Just tried it... unsuccessful. Thanks for trying to help me though. Any other suggestions?

    Posted via Android Central App
    08-24-2014 07:55 PM
  4. B. Diddy's Avatar
    It might be a CNN-specific issue. Have you tried it on any other devices?
    08-24-2014 09:07 PM
  5. mastiff38's Avatar
    Tried with my phone and laptop, and both work fine.

    Posted via Android Central App
    08-25-2014 04:00 PM
  6. B. Diddy's Avatar
    How about using a different browser?
    08-25-2014 04:28 PM
  7. mastiff38's Avatar
    Might have to try it. I'm just a creature of habit, and wish I could figure out why it worked before but not now. Any particular browsers you recommend?

    Posted via Android Central App
    08-25-2014 06:17 PM
  8. B. Diddy's Avatar
    I always use Chrome, but I've also had good experiences with Dolphin, Boat Browser, Maxthon Browser, and Now Browser.
    08-25-2014 06:36 PM
  9. mastiff38's Avatar
    Looks like I can play them on Chrome. Thanks for your input, I appreciate it!

    Posted via Android Central App
    B. Diddy likes this.
    08-25-2014 07:47 PM

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