How can I get my Samsung Galaxy Tab S out of retail mode?

[AC Question]

Samsung Galaxy Tab S Retail Mode

Hey guys, I just today purchased a Samsung Galaxy Tab S from Tiger Direct. They only had one model left, and it was the floor model. I said I would get it, since they knocked the price down quite a bit. They handed it over in the box etc. However, its stuck in Retail mode. I contacted them about it, they told me to factory reset the device. However, that administration retail mode prevents that, and I can't even power off the device. What do I do? Is there any way to reset it?

 

[B. Diddy]

Re: Samsung Galaxy Tab S Retail Mode

Welcome to Android Central! Try it from the Recovery Menu: Perform a hardware factory reset - Samsung Galaxy Tab® S 10.5