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  1. Thread Author  Thread Author    #1  

    Default S Health data erased!

    Hi!

    Something happened to me yesterday. I was starting the S Health app on my phone, and it said "Welcome to S Health" and I had to make all settings (name, birthday etc.) and link to Samsung account again. All my data was gone. From the pedometer, sleep records and exercise. I had the "backup" settings to every 24 hour, but when I tried "restore", it said it failed to restore... So, now, it's all gone... But everything is still in my gear 2, so I can view it there.

    Anyone else had this problem? Anyone solved it?
  2. #2  
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    Default Re: S Health data erased!

    Quote Originally Posted by Hufza View Post
    Hi!

    Something happened to me yesterday. I was starting the S Health app on my phone, and it said "Welcome to S Health" and I had to make all settings (name, birthday etc.) and link to Samsung account again. All my data was gone. From the pedometer, sleep records and exercise. I had the "backup" settings to every 24 hour, but when I tried "restore", it said it failed to restore... So, now, it's all gone... But everything is still in my gear 2, so I can view it there.

    Anyone else had this problem? Anyone solved it?
    What phone do you have? I know in the S5 forum people were complaining about the same thing.
  3. #3  

    Default Re: S Health data erased!

    Had the same happen. No way to recover the data it seems....

    If anyone had some luck , id love to hear how to fix this.

    Posted via Android Central App
  4. Thread Author  Thread Author    #4  

    Default Re: S Health data erased!

    Quote Originally Posted by NickA View Post
    What phone do you have? I know in the S5 forum people were complaining about the same thing.
    S5, yes...

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