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  1. Thread Author  Thread Author    #1  

    Default Sony Xperia Z1 - z1 random shutdown

    My z1 just randomly shutdown today and could only be switched back on using a hard reset. It had 75%battery and was in my pocket. Just wondered if this has happened to anyone else.
  2. #2  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    I had the same issue after using the phone app, but was able to get it back online in 5 min without hard reset

    Posted via Android Central App
  3. #3  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    Quote Originally Posted by ahunter281#WP View Post
    My z1 just randomly shutdown today and could only be switched back on using a hard reset. It had 75%battery and was in my pocket. Just wondered if this has happened to anyone else.
    Have had it happen once while I was using Walkman.. It seems some bug is there which Sony will have to fix With a software update!

    Posted via Android Central App
  4. Thread Author  Thread Author    #4  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    its now gone off and wont switch back on. not impressed
  5. Thread Author  Thread Author    #5  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    new one in the post. lets hope that one lasts longer
  6. Thread Author  Thread Author    #6  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    no such luck, 3 days before the dreaded blackscreen of death. hard reset doesnt even sort it. hoping I can change phones, if not I hope the 3rd one lasts longer
  7. #7  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    Quote Originally Posted by ahunter281#WP View Post
    no such luck, 3 days before the dreaded blackscreen of death. hard reset doesnt even sort it. hoping I can change phones, if not I hope the 3rd one lasts longer
    Do you have a microSD card? If you do I heard over at XDA to format the card and then transfer the content to the card once is in the phone.
  8. Thread Author  Thread Author    #8  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    nope, no sd card and followed advice on sony forums suggesting turning off optimising backlight etc. but it still went off
  9. #9  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    Quote Originally Posted by ahunter281#WP View Post
    nope, no sd card and followed advice on sony forums suggesting turning off optimising backlight etc. but it still went off
    Ok is it just turning off and you have to turn it on? I was testing a unit and on XDA they told me to just wipe the sd card, but I guess is not helping By he time they answer I didnt have the phone in my posession anymore.
  10. #10  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    yaa man it does
  11. #11  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    mine did the same just now, the screen flickered then went off, had to hard reset all seems ok now, just hope it's not an ongoing problem.
  12. #12  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    Yes, exactly the same thing happened to me while i was using the Walkman app on my Z1. I had to press the power + upper volume button to force start my phone. I am displeased this situation occurred. I pray Sony rectifies the situation with update soon.
  13. #13  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    I had the same situation with my Z1. While i was updating what'sapp, It suddenly swiched off by itself. I have send it to sevice but As their opinion Phone has unreal apps. That's why it is out of guarantee. And they requested insane amounth approximately 400USD. Shall i try Power+Upper Volume button ? Could it work back ?
  14. #14  

    Default Re: Sony Xperia Z1 - z1 random shutdown

    Same issue with a new handset I got about a month ago. I tried it in safe mode, all was ok, so I suspected an app that I had downloaded... but which one? I then started removing all the apps that I had downloaded, one by one, testing the handset as normal after each removal, until I found the app that was causing the problem. AVG antivirus app was the culprit. Once that had gone, my handset operated as expected and hasn't turned off once. So... my phone is possibly vulnerable to virus attack, but at least I can use it when I want and can start downloading more apps.

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