Gorilla Glass Epic Fail

**jonbgood** · 03-12-2011, 09:47 PM

This is my Epic 4g. Not so epic anymore. It was in between my legs in my car and I forgot it was there, so when I got out, it flew out and smacked the concrete, face down. The Gorilla Glass had been great up to that point, but now that its cracked, its weak (makes sense). I brought it into a Sprint store and they were just amazed, they said they had never seen a cracked Epic before. I have actually been using it for the past month like this, it's still completely usable, but it kinda takes the beauty away from the Super AMOLED Display :/

**gitit20** · 03-12-2011, 10:58 PM

i would not say that's not an epic fail anything dropped right on the concrete like that face down will most likely break I have a screen i can sell ya for 85 Screen and diga

**scoob** · 03-13-2011, 09:27 AM

Did you have TEP?
So did Sprint charge you $100 or $35?

**reverepats#AC** · 03-13-2011, 10:19 AM

sprint chargse 100 decuctible for smartphones.....

**virtualvenom** · 03-13-2011, 10:26 AM

I have been throwing my Fascinate around for a while now. It refuses to break and its seen some nasty falls. The camera lens actually cracked before the screen.

**JayPhill89** · 03-13-2011, 10:35 AM

Otterbox for your next phone I suggest. I haven't left my captivate on my lap when getting out of a car but that did happen with my iPhone 3G a few times. Ended up with a few tiny scratches you could only see if you were looking for them.

**hindustani8** · 03-13-2011, 10:41 AM

I went through something similar at work with my blackberry storm 2. Now I'm on fascinate!

**twindragons187** · 03-13-2011, 11:14 AM

I cracked the inside panel of glass on my old droid x. The gorilla glass on the outside wasn't touched. I have pics posted in the droid x forum on here. They ate a ways back but the phone was still usable, just couldn't see nothing...Lol...

**alex737** · 03-13-2011, 12:53 PM

Dropped my Epic 1 month to the day from the top of a fire truck. 1 single crack, top to bottom, dead center. $100.

**jonbgood** · 03-13-2011, 04:15 PM

I haven't done anything yet, but it would be $100 to replace the phone through Sprint insurance. Fixing it would be $35 but they said they cant do that cause its too messed up

**mouseglider** · 03-13-2011, 09:22 PM

Originally Posted by jonbgood

This is my Epic 4g. Not so epic anymore. It was in between my legs in my car and I forgot it was there, so when I got out, it flew out and smacked the concrete, face down. The Gorilla Glass had been great up to that point, but now that its cracked, its weak (makes sense). I brought it into a Sprint store and they were just amazed, they said they had never seen a cracked Epic before. I have actually been using it for the past month like this, it's still completely usable, but it kinda takes the beauty away from the Super AMOLED Display :/

Be careful, I cut my finger on a cracked screen by lightly moving my finger acrossed it out of curiousty to check smoothness - VERY Sharp!

**simple503** · 03-14-2011, 04:44 PM

is it just the glass that is cracked? or the casing too?

I had my screen replaced for $35 last month at a sprint store. Mine did not look like yours though, mine spider cracked the whole screen. no pics sorry.

**scarryman04** · 03-15-2011, 01:45 PM

This just happened a few weeks ago with my OG Droid...I used it for a few days before I got my replacement, worked like a charm even though it was spider webbed!

**treyrey86** · 03-16-2011, 11:24 AM

I dropped me EVO on the second day I had it.....back in november....but I took it to sprint and they replaced it for free....

**zmann** · 03-16-2011, 11:32 AM

Originally Posted by reverepats

sprint chargse 100 decuctible for smartphones.....

That policy has been changed for quite sometime now. Look into it.

Evo-lution

**JMusic** · 03-16-2011, 05:28 PM

Originally Posted by zmann

That policy has been changed for quite sometime now. Look into it.

Policy is still the same. $100 deductible for smart phones. However, you might get lucky and get charged $35 for a screen replacement (by Sprint, not the insurance subcontractor that provides TEP).

**fundlimited** · 03-17-2011, 10:27 AM

I cracked my oled screen 5 days ago, went to sprint repair store and they said the new policy is that they can't fix Epic screens anymore and I don't have the insurance. Called Sprint and they said I was sh!t out of luck. What should I do?

**fareal** · 03-19-2011, 12:36 PM

Call Samsung see how much they want to change the screen

**IZZY Dead** · 03-20-2011, 05:08 PM

Originally Posted by jonbgood

This is my Epic 4g. Not so epic anymore. It was in between my legs in my car and I forgot it was there, so when I got out, it flew out and smacked the concrete, face down. The Gorilla Glass had been great up to that point, but now that its cracked, its weak (makes sense). I brought it into a Sprint store and they were just amazed, they said they had never seen a cracked Epic before. I have actually been using it for the past month like this, it's still completely usable, but it kinda takes the beauty away from the Super AMOLED Display :/

As you see your situation is totally unique. This is not the norm (your screen cracking that way).
NOTE the demonstration, Dell Streak's Gorilla Glass tested:

And for all of you who question whether the Epic is really Gorilla Glass it's confirmed here:

**maverick96** · 03-20-2011, 08:28 PM

Originally Posted by izzydead

As you see your situation is totally unique. This is not the norm (your screen cracking that way).
NOTE the demonstration, Dell Streak's Gorilla Glass tested:

And for all of you who question whether the Epic is really Gorilla Glass it's confirmed here:

No where does it say "Epic" in that list on Corning's site. It says Galaxy S, which doesn't automatically mean it's on the Epic.

**IZZY Dead** · 03-21-2011, 01:55 AM

Originally Posted by maverick96

No where does it say "Epic" in that list on Corning's site. It says Galaxy S, which doesn't automatically mean it's on the Epic.

Right, and Samsung as well as Corning have stated all Galaxy S models. I think the Epic would be included in that classifcation, seeing how it is a Galaxy S phone. Just use Google it's not like there is a shortage of info on the very subject you are contesting right now. I have dropped mine on the concrete several times, sometimes thinking it was going to end up like all of those i-phone screens I hear about, not even a scratch. You people just buy in to the mass hysteria the retailers tell you because they want to make a buck. I have even sat on mine forgetting I had it in my back pocket, didn't break. IDK maybe I have the only one that has Gorilla Glass or maybe I am just lucky each time.

Or hear you go from our own home turf Androidcentral.com on one of their front pages stating all Galaxy S phones have Gorilla Glass produced by Corning. Here is the link: http://www.androidcentral.com/samsun...combine-powers

Now watch a screen protector company pay them to take it down.

**sco3tt** · 04-04-2011, 06:17 PM

Isn't GG supposed to be extraordinarily scratchproof though? My Epic has two short (~4mm) but deep scratches that it picked up just from being in my pocket. After going through two iPhones that now look like Wolverine has been texting on them, I treat this Epic with kid gloves and ALWAYS carry it in my left pocket, all by itself. Keys and other poky scratchy things go in my right pocket. The Epic seems even more prone to scratches than the iPhones though, so I don't believe the Gorilla Glass assertion.

**gabe2gg** · 04-04-2011, 08:57 PM

There is a big difference between scratch proof and resistant.

**sco3tt** · 04-04-2011, 10:42 PM

Fair point, but the Epic seems to be neither. I've seen videos on YouTube showing Gorilla Glass standing up to far worse treatment than my phone has ever been through, which convinces me that the Epic does not have it.

**Mook1e** · 04-04-2011, 11:32 PM

I did the exact same thing to my epic and it made it out almost perfectly fine. There is a very small chip on the outer edge of the glass on the top left of the screen.