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Problem: Random "phantom" settings button presses

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Old 01-18-2012, 06:08 PM
 
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I have really searched and can't find any other posts here (or anywhere) describing this problem:

Sometimes, randomly, my phone acts as if I were pressing the hard "settings" key and the settings menu pops up and goes away many times, very fast. And the screen is non-responsive for a few seconds after this occurs, though I expect that is because it is working through all those phantom presses.

I also feel the vibration in the phone as if that key was being pressed many, many times all at once. This happens when the phone is not connected to the charger for sure, but i'm not sure if it happens when it is connected, I just haven't noticed.

The only thing that helps, for awhile, is to power down and restart the phone. I have kind of a vague sense that this is related to sending and receiving text messages because it seems to happen most often when I am or have been recently composing a text, or just before a text comes in, but I'm not sure. I thought maybe it was a Handcent issue, but I uninstalled and am using GoSMS now, and the problem is the same.

I am stock, and using Swype. I don't have a screen protector, but do have a hard rubber case on the phone but it happens with or without the case on.

Does anyone have any ideas? Thanks in advance.

Joe
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Old 01-18-2012, 09:30 PM
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Joe,

I know it's what you want to hear, but my first Epic 4G Touch had the same exact problem last november. I searched then pretty extensively for a fix, but finally ended up taking it to a sprint store and reproducing the error for them.

Hope this helps.

-JHande
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Old 01-18-2012, 10:24 PM
 
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I had the same problem also. It went away after I deleted recent apps that I downloaded.
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Old 01-19-2012, 09:03 AM
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Quote:
Originally Posted by silx29 View Post
I had the same problem also. It went away after I deleted recent apps that I downloaded.
what were the apps?
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Old 01-19-2012, 11:32 AM
 
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Quote:
Originally Posted by silx29 View Post
I had the same problem also. It went away after I deleted recent apps that I downloaded.
Any theory on which app(s) it might have been?
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Old 01-19-2012, 12:58 PM
 
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I have been experiencing exactly the same problem. Could it be an app? If so, is there a way to identify the date of app installation? That would be a tremendous help to me so I can simply uninstall my most recent apps to see which is the problem.

Thanks in advance for anyone who helps us with this issue...
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Old 01-19-2012, 01:14 PM
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I had the same issue. Tried resetting my phone, changing roms, and nothing worked. It could have been a program, but i don't know. I wond up having the phone replaces. Then i installed all my programs on the new phone from Titanium backup, no issues since.
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Old 01-20-2012, 02:38 AM
 
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Quote:
Originally Posted by locationman52 View Post
I have been experiencing exactly the same problem. Could it be an app? If so, is there a way to identify the date of app installation? That would be a tremendous help to me so I can simply uninstall my most recent apps to see which is the problem.

Thanks in advance for anyone who helps us with this issue...
Maybe we could try to identify the applications that we have in common and use fairly often?
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Old 01-27-2012, 11:06 PM
 
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Joe, check your pm. I may have found the problem. If you are experiencing the crazy menu button and have installed the app "JEFIT", that's your issue (at least it was on my phone.
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Old 01-28-2012, 05:20 AM
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Same problem here, for several months. Never heard of JEFIT .