Battery swelling

**garrettfarnum** · 10-30-2012, 07:19 PM

So my phone has been acting up lately and I figured it was just software. (My screen would flicker and then turn off, it would only turn on if it was plugged in)

Today it actually locked up and forced me to do a battery pull.

What greeted me shocked me.

My battery was swelled up.
LITERALLY, like it was going to burst.

Sprint gave me a hearty "Hello" and a swift kick in the **** for wanting them to do something about it.
I had to order a new battery on amazon,

Has anyone else had a problem with them?

**nrm5110** · 10-30-2012, 07:24 PM

You need to call sprint over and over until someone handles it thats dangerous and could cause serious injuries or worse

Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

**garrettfarnum** · 10-30-2012, 07:24 PM

I agree, I'll have someone call for me. I've been at work since 3 O'clock this morning

**patrao_n** · 10-30-2012, 07:42 PM

definitely tell them that you are putting your body at risk carrying a faulty battery around in your device. I'm sure that will light a fire under their bum.

sent from MY BAD A$$ ET4G

**vito032** · 10-30-2012, 08:46 PM

I'm with T-mobile and I was having trouble with my GS2 and they sent me a new phone and battery no problem.

Sent from long long ago in a galaxy far far away!

**Nj763** · 10-30-2012, 09:59 PM

I also have been having this same issue. I thought it ony occurred when the battery was low, but happens to me on a full charge. Will Sprint charge me for a new battery?

**patrao_n** · 10-31-2012, 12:25 AM

It should still be under warranty. Call them and ask. It should be free. Its their and samsung's problem. If you have tep its eazy peazy.

sent from MY BAD A$$ ET4G

**treotimAC** · 11-01-2012, 11:16 PM

Having same issue and ordered new battery off Amazon for $11. Hopefully it makes a difference.

Sent from my Nexus 7 using Android Central Forums

**Hawaiian_Geek** · 11-02-2012, 03:17 AM

Originally Posted by Nj763

I also have been having this same issue. I thought it ony occurred when the battery was low, but happens to me on a full charge. Will Sprint charge me for a new battery?

Sprint store gave me a new battery for my moms phone since it had heat issues. I was surprised they gave it to me for free since that ph has no insurance coverage.

**joshrocker** · 11-03-2012, 08:55 AM

I was only able to last 6 or so hours with my previous stock battery that shipped with the device. I read somewhere about how the battery swelling could cause poor battery life. I read that if you lay your battery flat on a table and it could spin then you had a problem. Mine was spinning like a top so I quickly ordered a new one. I had no insurance on my phone so I ordered a new stock Samsung battery off of Amazon for around $11 bucks and now i'm getting all day battery life out of my phone again.

I guess it's up to you but if you can get a brand new battery for so cheap I wouldn't waste any more time arguing with Sprint. I'm not %100 sure that it's even their problem to owe you another battery. I guess it depends on how long you've had your phone for.

**nrm5110** · 11-03-2012, 09:31 AM

Battery swelling indicates a failure of the battery its not normal its not safe and if you continue trying to use it you risk it exploding or just leaking either way battery acid is a terrible pain. It needs to be properly disposed of and you need to talk to sprint or the oem to have them remedy it for free not paying for a new battery

Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

**AndroidJon** · 11-08-2012, 09:32 PM

Something really strange is going on...

Check out the sprint Epic Touch forums. This issue is popping up a lot recently.

I started having battery issues right after the FI27 update. I would charge my phone up to 100 percent. Unplug it, and within minutes my phone would die. I turn it back on, and it will have a battery life of 50 percent and die within seconds. I am unable to use my phone. I think something with FI27 is messing with our phones. I see that numerous users are saying a new battery will fix the issue, but i'm concerned that this will only be temporary and we'll have to buy another battery.

Could it be that the initial update process damaged the battery? or that we're all reaching the end of life for our batteries at the same time?

It's only until I read the sprint forums and android central here that I see my battery is swelling up too. I'm getting a new battery in the mail soon, but before I put in my battery I think I might go back to Gingerbread.

Can anyone who has changed their battery and used their phone for a week let us know if you notice any swelling/lower battery life?

**Uglyfido** · 11-10-2012, 02:05 PM

Sadly, I too had to order a new battery after mine started to develop a bulge. I too think it has a lot to do with the most recent FI27 update. All the other ICS updates were fine for me battery wise, and then this one comes along. I noticed a few little issues at first, and now I'm lucky to go a few hours with very light usage before I have to plug it in again. Of course, the bulge is the cause, but I think the bulge was caused by the update. Man, I hope JB rolls in quick and we can put the ICS updates to rest.

**joshrocker** · 11-10-2012, 03:14 PM

You can count me as one of the people who thinks the new update caused the problem. At first I thought ICS was just using more battery but after reading about so many problems I no longer think that's just alone is the cause.

**zantia23** · 11-10-2012, 09:30 PM

Using new battery for a week now.

Sent from my SPH-D710 using Android Central Forums

**mcs** · 11-12-2012, 09:10 AM

There are also several threads about it on this forum, too.

Please Help!!!!!!!!!!! Having problems with phone

Random shut down problems.batter shows major drop for no reason

Phone Starts Up, but keeps restarting

I had the problem on the build before FI27, though (FI14, I think it was?). I've had a new battery for a couple of weeks (and Sprint soaked me for $50 for the thing...grrr) and no problems thus far. Battery life is fine, though I'm always topping off so I might not be the best judge.

**AndroidJon** · 11-13-2012, 08:39 AM

damn. Maybe as another poster (DEF3NDER) put it there is a "battery bulge epidemic".

I really believe the Ice Cream Sandwich update and the subsequent updates have messed up the battery life on the phone. can't wait for my new battery in the mail.

**NYGator** · 11-13-2012, 07:20 PM

dude you don't use your phone lol @zan

**Jeremy Ruzanski** · 12-20-2012, 01:18 PM

Had Sprint finally confirm my battery was swollen, repair guy confirmed that after ics they've seen a lot of them... after I said everyone on android forums were talking about it. Shipped me a new battery at no cost... back to normal for me.

Sent from my SPH-D710 using Android Central Forums

**IBCNUNHELL** · 12-20-2012, 02:02 PM

Originally Posted by Jeremy Ruzanski

Had Sprint finally confirm my battery was swollen, repair guy confirmed that after ics they've seen a lot of them... after I said everyone on android forums were talking about it. Shipped me a new battery at no cost... back to normal for me.

Sent from my SPH-D710 using Android Central Forums

did you call them up or did you have to go to the store to get your battery replaced?

**Jeremy Ruzanski** · 12-20-2012, 02:14 PM

I went into the repair store, happens to be up the road... they didn't have a battery on site, or hire would have given me one. So they had one shipped... got it in two days.

Sent from my SPH-D710 using Android Central Forums

**ChinChanChui** · 03-31-2013, 05:09 PM

i also have the same problem so i just wanna ask when you changed your battery do you still encounter this problem?

**Jeremy Ruzanski** · 04-01-2013, 08:27 AM

No problems at all after replacement battery...

Sent from my SPH-D710 using Android Central Forums

**Ed_Strong** · 04-01-2013, 02:39 PM

Honestly I think the swelling of the battery is caused by heat, which may have made it more prone for the batteries to fail under ICS since that OS has its issues with overloading the phone.

But my GSII was running sotck GB since day one (Jan 2012) and just today I had to go in to store for a new battery since mine had started to swell. I noticed for the past few weeks that while streaming or playing videos the phone would get pretty hot and about 3 weeks ago the phone started shuting down and restarting on its own!

Upon restarting it would tell me to plug into charger, but after plugging into charger it would indicate battery level between 65-75%... wierd.

Battery was tested at store and deemed failed! got a new battery and all is well, except they intalled ICS update on my phone, which I didn't want
Why would they install ICS when JB is already out... the world my never know! I'll be updating to JB soon.