Hi-
I am just about to ditch my NS4G. Up until now, it has been a great phone. I have been trying to transfer music and picture files for the last few days but every time I drag and drop files in to the phone, the file transfer process just hangs. I was able to get a few pictures on the device, but it should not take as long as it did and also the last time the sync process froze. I have tried a factory reset several times (approximately 10 times) with no luck. I have tried performing this on a Windows 7 machine and also a Windows Vista machine. I was wondering if it was a problem with the Jelly Bean or ICS Update. I checked Samsung's website for some updated USB drivers but they don't have anything. Everything else on the phone works fine. I used to be able to drag and drop them right in to the phone with absolutely no problems. Not sure what the problem is but any advice is greatly appreciated.
Thanks in advance!
Rob_M
I am just about to ditch my NS4G. Up until now, it has been a great phone. I have been trying to transfer music and picture files for the last few days but every time I drag and drop files in to the phone, the file transfer process just hangs. I was able to get a few pictures on the device, but it should not take as long as it did and also the last time the sync process froze. I have tried a factory reset several times (approximately 10 times) with no luck. I have tried performing this on a Windows 7 machine and also a Windows Vista machine. I was wondering if it was a problem with the Jelly Bean or ICS Update. I checked Samsung's website for some updated USB drivers but they don't have anything. Everything else on the phone works fine. I used to be able to drag and drop them right in to the phone with absolutely no problems. Not sure what the problem is but any advice is greatly appreciated.
Thanks in advance!
Rob_M