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  1. Thread Author  Thread Author    #1  

    Default turning off roaming guard on sprint galaxy s4

    I am having a issue turning off roaming guard on my galaxy s4 on sprint. And of course their customer service has no clue. I go to where you should turn it off and everything is greyed out and cannnot be selected. I only get one box to select and that is under international cdma for sms messages. I need to select the domestic ones and cannot. Anyone have the same issue or know how to get them so they can be selected.
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  2. #2  
    RG129's Avatar

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    Default Re: turning off roaming guard on sprint galaxy s4

    I struggled with this for the past two days.

    The next time you start to roam and guard comes on, click on it from the notification panel, there should be an option that says "do not display in the future" or something similar. Once that happens, the grayed out options should be unchecked.

    Domestic CDMA roaming is now unchecked on my phone, but I have yet to roam again to verify that it actually got rid of the guard.
  3. #3  

    Default Re: turning off roaming guard on sprint galaxy s4

    Quote Originally Posted by wozz1820 View Post
    Anyone have the same issue or know how to get them so they can be selected.
    Same issue? Yes. Fixed? Not yet.
  4. #4  

    Default Re: turning off roaming guard on sprint galaxy s4

    Go to settings>More Networks>Roaming>Roaming Network>Home Only to completely disable it or Automatic to disable some features.
  5. #5  

    Default Re: turning off roaming guard on sprint galaxy s4

    Quote Originally Posted by josearmz10789 View Post
    Go to settings>More Networks>Roaming>Roaming Network>Home Only to completely disable it or Automatic to disable some features.
    That's the problem. Setting it to Automatic does NOT allow anything to be disabled. All the boxes in the Roaming Guard section are checked, and the only one able to be unchecked are "International CDMA/Outgoing SMS".
  6. #6  
    RG129's Avatar

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    Default Re: turning off roaming guard on sprint galaxy s4

    See my post above. It explains how to deactivate the guard. Worked for me.
  7. #7  

    Default Re: turning off roaming guard on sprint galaxy s4

    I was driving in a remote area and my navigation quit working due to this stupid roaming guard. I hate Samsung, never had as many problems with my HTC Evo. I actually have the Note 2, but same greyed out area. However, I didn't get the notification you mention.
  8. #8  

    Default Re: turning off roaming guard on sprint galaxy s4

    Quote Originally Posted by statdoc View Post
    That's the problem. Setting it to Automatic does NOT allow anything to be disabled. All the boxes in the Roaming Guard section are checked, and the only one able to be unchecked are "International CDMA/Outgoing SMS".
    On mine it allows me to un check every single one under domestic and international.

    Sent from my SPH-L720 using Android Central Forums
  9. #9  

    Default Re: turning off roaming guard on sprint galaxy s4

    Quote Originally Posted by statdoc View Post
    That's the problem. Setting it to Automatic does NOT allow anything to be disabled. All the boxes in the Roaming Guard section are checked, and the only one able to be unchecked are "International CDMA/Outgoing SMS".
    While you are roaming those boxes should become accessible and you can then uncheck them.
  10. #10  

    Default Re: turning off roaming guard on sprint galaxy s4

    Nope. I tried that today, while in a roaming area.
  11. #11  

    Default Re: turning off roaming guard on sprint galaxy s4

    Are the boxes supposed to be checked or unchecked to allow roaming. Under the roaming guard tab most of its greyed out and I can't check anything.

    Posted via Android Central App
  12. #12  

    Default Re: turning off roaming guard on sprint galaxy s4

    When the roaming guard comes up you need to click the
    check box for "Do not show this warning again" and hit ok.
    Then the roaming guard is unchecked but everything is still
    grayed out.
  13. #13  

    Default Re: turning off roaming guard on sprint galaxy s4

    Quote Originally Posted by sambo57u#AC View Post
    When the roaming guard comes up you need to click the
    check box for "Do not show this warning again" and hit ok.
    Then the roaming guard is unchecked but everything is still
    grayed out.
    I tried this. There is nothing stating do not show this warning again. Who is your service provider? I'm on Sprint.

    Posted via Android Central App
  14. #14  

    Default Re: turning off roaming guard on sprint galaxy s4

    I am on Sprint. When you loose Spring data service do you get a warning from "roaming guard"? That warning has a little
    box saying like ":if you don't want to see this warning again click here". If you click that the roaming quard check mark in
    the settings will be gone. If you are not getting the above warning then your roaming guard is off already.
  15. #15  
    Mudavo's Avatar

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    Default Re: turning off roaming guard on sprint galaxy s4

    Quote Originally Posted by RG129 View Post
    I struggled with this for the past two days.

    The next time you start to roam and guard comes on, click on it from the notification panel, there should be an option that says "do not display in the future" or something similar. Once that happens, the grayed out options should be unchecked.

    Domestic CDMA roaming is now unchecked on my phone, but I have yet to roam again to verify that it actually got rid of the guard.
    Same for me.


    Sent from my SPH-L720 using Tapatalk 2
  16. #16  

    Default Re: turning off roaming guard on sprint galaxy s4

    Thanks for the info. Worked perfectly for me.
  17. #17  

    Default Re: turning off roaming guard on sprint galaxy s4

    Thanks! It was annoying me to no end!
  18. #18  

    Angry Re: turning off roaming guard on sprint galaxy s4

    that didnt work on my phone if i turn roaming off i dont get any of my txt msgs or emails i love the phone but this roaming ringer has got to go any more suggestions before i have to take it in.
  19. #19  

    Default Re: turning off roaming guard on sprint galaxy s4

    hello,
    what about the Galaxy S4 MINI?
    The same issue, but no such a "ROAMING" option in the "More Networks" menu
  20. #20  

    Default Re: turning off roaming guard on sprint galaxy s4

    To everyone who is having roaming guard issues and isnt getting the option to click "do not display this message again" try this and see if it works

    go to settings> more networks> roaming> roaming network>
    set it to home only
    wait a few seconds and turn it back to automatic
    then see if you get the warning with the box to check next time you are roaming

    this worked for me
  21. #21  

    Default Re: turning off roaming guard on sprint galaxy s4

    On my Optima LG, I constantly get the popup about enabling data roaming and the "Don't show this again"...every time I check and approve data roaming, and still it comes back.
    Mst99 likes this.
  22. #22  

    Default Re: turning off roaming guard on sprint galaxy s4

    I done that but it still shows the R and my internet doesn't work.
  23. #23  

    Default Re: turning off roaming guard on sprint galaxy s4

    I have had my samsung galaxy S4 now for 3 days. The coverage map shows in fair area for voice and best for 4G data. Look at the fine print and it explains the coverage map is their best estimate. Data 4G signal is not available at all and I receive 3G at 1 signal bar and constantly lose it. I can go to the front yard and backyard and both sides of the House and nothing changes. I downloaded signal checker app that displays your signal and mine is 107. Since sprint explains coverage map as a best ESTIMATE, I feel I am inside of there area but to test the coverage map I drove through my small town north, south, east and west to the city limit signs and the signal never changes on the signal bar the signal checker app goes to 103 and occasionally 99. According to their map I am deep inside of their best areas for voice and for Data but we do not get it in Naples Texas. The largest city is 21 miles away, Mount Pleasant Texas and that is where I got 4G and it actually started at the Cookeville community about 6 miles from Mount Pleasant Texas. Sprint and it's coverage map in my opinion is a blatant fraud. They tell you that you have three days to return the phone and avoid $35 restocking fee. What they deceive you about is if you order online the moment you place the order the three days begin and it took 3 days for UPS to deliver to my home. According to UPS delivery email notification it arrived at 4:51 p.m. Because of the very weak network signal it took the phone one and a half hours to activate it tried 5 times before it activated. When I put the battery in, it said it was 85 percent charged, I waited until it reached 100 % then I called Sprint customer care they explained if I wanted to return the phone I would need to return it that day as that day the delivery day was the third day. I explained it arrived at 4:51 p.m. It took one and a half hours to activate because the signal was so low it kept losing the signal it took five attempts. So now we are talking about 6:30 at night when I call customer service and we spoke for about 30 minutes and she told me where the closest store was Texarkana Texas over 40 miles away and she said there is not enough time for you to get there as it closes at eight o clock pm. I called the store in Texarkana Texas they explained I should call customer care back ask for a return ticket with a number and once I get the number it will show on their computer system it was issued on the third day which allows you to return it by mail and avoid restocking charge.Trying the device for 3 days when you order it online is a fraud as they include the days for shipping it towards the three days you get to try the phone. In conclusion, in my opinion, based upon my testing of the coverage map area the coverage map used by Sprint is a fraud and if you order online the 3 day trial is a fraud. The roaming guard notice is confusing it is asking me a question and I don't understand what it means to me it means do I want to use the roaming guard system to avoid roaming. So I called Sprint customer care I wanted to know what that meant and once again I told them about extremely low signal. She explained that I needed to enter a special code on the keypad and after the phone resets go to the internet icon and delete personal data and that should clear everything up. The data roaming guard stopped it no longer appeared however I was getting a signal now even less than before so I went back to settings to re check those boxes and there were no Roaming settings ! The roaming settings had been deleted from the phone and in my opinion the code she gave me to enter into the phone turned off roaming so that the phone would not roam anywhere. I am sitting at home and the phone roams so that tells me there is very little coverage here. Signal is very weak but when the phone roams at least I get a good signal because all five bars light up on the signal bar. Now without the roaming features on the phone I cannot even turn them on to at least get a signal. In my opinion this is corporate fraud based on corporate greed and customer representatives customer support technical support all of them need their jobs want their jobs and to keep their jobs they feel they must follow the company line to deceive the customer. Those employees have a choice to work for Sprint and deceive the customer from time to time or not to work for Sprint or become whistleblowers and tell all of us what's really going on. America needs a people driven corporate revolution to stop this illegal activity and behavior. There are some of you asking, why don't I return the phone and use another carrier and the only other carrier here is Verizon. I bought their 4G LTE flagship smartphone and the salesman told me in your area there is no 4G but it is scheduled in your area in about two or 3 months and you will already have your phone. They lied! Every month I would call and every month I was told be patient give us another 30 to 60 days. People, I was patient and a team player for 2 years and I never got a 4G signal in Naples Texas in my home. That is not exactly accurate, I did receive a 4G LTE signal on the last day of my 2 year contract. Since I am disabled and home based, I am a heavy data user and Verizon saw that on my 3G usage, so is it a coincidence that I did not receive 4G LTE until my last day of the contract!? In my opinion they kept me from getting the signal until the last day of the contract. And if I had had 4G would they have Throttled my bandwidth .Verizon no longer offers unlimited data just Sprint in my area as it is only Sprint and Verizon. It was the reason I also wanted to change to Sprint. How do corporations get away with what they do, this illegal behavior and activities? How does Wall Street get away with what they did bankrupting the global community. Have you ever noticed have you ever thought about what they told you, the common person when it comes to investing your money? You should invest it for the long term. What do they do? They buy and sell from one moment to the next and in some cases millioneths of a second. They keep you stupid. I took an online course on how to invest and the terminology and the methods are so confusing . Deliberately I believe so that a common person without a business degree or advanced education is left sitting on the curb, your only choice you must trust Wall Street to do the right thing with your Money. They broke the law they committed fraud, assembly line forms being signed with signatures that did not belong to the people signing the documents that is against the law, however you think about this, has there been one person charged with a crime has anyone gone to jail? This corporate greed and illegal behavior and activities needs a people driven revolution to stop it.
    Last edited by Richard Corbin; 07-20-2014 at 12:47 PM. Reason: voice recognition that I used was not accurate and needs correcting

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