10-07-2016 09:42 PM
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  1. Laurie Gunshore's Avatar
    I recently got permanently locked out of my HTC One X after too many incorrect pattern attempts. I'm currently at a screen that is requesting that I log in with my Gmail username and password. I haven't logged into Gmail since I originally made the account, which was when I first bought the phone (1 yr ago). Since I knew for a fact that I wasn't going to remember what the password was, I went onto my computer and changed the password. The new password is not being accepted which leads me to believe that it will only accept the password that was active when the phone was locked in the first place. I've called AT&T, HTC and Google... all of which told me my only option was a factory reset. Because I have pictures and videos of my recent Prom and other precious documents on the phone, it makes it hard for me to accept a factory reset as my only option. Any help on this subject would be highly appreciated. Thank you in advance.
    06-03-2013 11:16 PM
  2. return_0's Avatar
    Are you sure you're talking about the HTC One? You said you got the phone a year ago the phone has only been out for just over a month.

    Also, did you ever link up a secondary email to your Gmail for emergency access? If so, you can have an email sent to that email with your password.
    Laurie Gunshore likes this.
    06-03-2013 11:27 PM
  3. anon5664829's Avatar
    I recently got permanently locked out of my HTC One after too many incorrect pattern attempts. I'm currently at a screen that is requesting that I log in with my Gmail username and password. I haven't logged into Gmail since I originally made the account, which was when I first bought the phone (1 yr ago). Since I knew for a fact that I wasn't going to remember what the password was, I went onto my computer and changed the password. The new password is not being accepted which leads me to believe that it will only accept the password that was active when the phone was locked in the first place. I've called AT&T, HTC and Google... all of which told me my only option was a factory reset. Because I have pictures and videos of my recent Prom and other precious documents on the phone, it makes it hard for me to accept a factory reset as my only option. Any help on this subject would be highly appreciated. Thank you in advance.
    The HTC One isn't even a year old, maybe you meant the HTC One X?
    Laurie Gunshore likes this.
    06-03-2013 11:27 PM
  4. GMJeff's Avatar
    Go onto a computer to google's website and click on the forgot password link. They should send you a new one via an alternate email address (you can use a new gmail address if you make one).

    Login on the computer to your gmail account, change the password to something you will remember.

    Then log out and wait a few minutes. Then try the new password on the phone. You should be able to log in.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    Jeff H2 likes this.
    06-04-2013 12:19 AM
  5. badbrad17's Avatar
    Go onto a computer to google's website and click on the forgot password link. They should send you a new one via an alternate email address (you can use a new gmail address if you make one).

    Login on the computer to your gmail account, change the password to something you will remember.

    Then log out and wait a few minutes. Then try the new password on the phone. You should be able to log in.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    ? What? Sorry this won't work.

    Sent from my Nexus 4
    op t must and return_0 like this.
    06-04-2013 02:19 AM
  6. Laurie Gunshore's Avatar
    No, unfortunately I didn't set up a secondary g-mail. I did purchase the phone last August. I thank you for taking the time.
    06-04-2013 10:29 AM
  7. Laurie Gunshore's Avatar
    I thank everyone for trying to help! I see now I forgot the "X." It is a HTC 1X. I tried calling Google, but after almost an hour, thinking they were helping me, all they were trying to do was sell me a protection plan for my PC. I have changed my password and can get on my account on line, but not on my phone. The phone will only take the original password. I can't believe there is not some kind of back up on this phone or that Google can't email me my password or over ride the account. Again, thanks alot for trying!!!!
    06-04-2013 10:58 AM
  8. Juan Rincon Jr142013's Avatar
    hello im locked out of my phone and it tells me that I have to put in my google account but the thing is that I forget got my google account stuff
    07-05-2013 01:02 AM
  9. Monique Curry's Avatar
    I forgotmy email im locked out of my phone need help
    09-07-2013 09:36 PM
  10. Shailesh Chaudhari's Avatar
    I recently got permanently locked out of my INTEX ibuddy connect tab after too many incorrect pattern attempts. I'm currently at a screen that is requesting that I log in with my Gmail username and password. I haven't logged into Gmail since I originally made the account, which was when I first bought the phone (1 yr ago). Since I knew for a fact that I wasn't going to remember what the password was, I went onto my computer and changed the password. All of which told me my only option was a factory reset. Because I have pictures and videos of my recent Prom and other precious documents on the phone, it makes it hard for me to accept a factory reset as my only option. Any help on this subject would be highly appreciated. Thank you in advance.
    09-07-2013 11:21 PM
  11. marlenekansi embarque's Avatar
    i am so worried my cloudfon is lock due to that pattern i make, it lead me to my gmail account w/c i really forgot was it is... how can i retrieve it when even my altrnative email i seem not remember... helpout pls...
    09-18-2013 10:10 PM
  12. Kilroy13's Avatar
    Quit stealing phones! Problem solved

    Sent from my HTCONE using Tapatalk 4
    shadow536 likes this.
    09-18-2013 10:21 PM
  13. txaggies07's Avatar
    This thread is comforting. Seriously, the phones are locking themselves down like they are suppose to. Anything less would be terrible security.

    Sent from my HTC One using Tapatalk 4
    shadow536 likes this.
    09-21-2013 09:10 AM
  14. spliffinsab's Avatar
    my son locked me out of my phone and changed my pass code its a number code too. ive attempted to unlock it 225 times and its still not coming up to the screen where i log in with my gmail. what can i do?
    10-31-2013 07:44 PM
  15. AshtonVibe's Avatar
    Unfortunately, if there is a pin or password lock on the phone, you HAVE to do a master reset, or get the password right.

    Posted via Android Central App
    11-01-2013 04:36 AM
  16. AshtonVibe's Avatar
    Also, if there is a pattern lock, and now you have the phone locked, do NOT change the Gmail password. If you do, the phone wont match the password (old/original Gmail password), stored on the phone, ever. You must then do a master reset. You can change the Gmail password if you forget it, but BEFORE you happen to get locked out of the phone. Hope this helps. FYI, there are many recovery options you can use with Gmail. You can use your mobile number, any working email, security questions, etc. Gmail recovery is a REALLY good program. Bottom line, if you are forgetful, or don't use services often, take precautions. Don't go: "Hey, I'm going to lock my house up, and my car, set my keys somewhere, and not bother to remember where." or "I am going to put a password on my computer, but not remember it, but I'm also not going to bother locking my computer... Oh crap, my son just locked my computer...."

    Posted via Android Central App
    Jeff H2 likes this.
    11-01-2013 04:44 AM
  17. Jon_Doh's Avatar
    Sounds to me like you stole the phone and are trying to get into it. No way you've had this phone for a year; it's only been out six months. Sorry, go fish in another pond.
    11-01-2013 07:46 AM
  18. Jazmine Potts's Avatar
    [FONT=Palatino Linotype][/FONT\ I forgot my password and username to m phone I have a android Huawei and I had to accounts but I forgot both of them .
    11-23-2013 11:02 AM
  19. Jazmine Potts's Avatar
    I need help like asap
    11-23-2013 11:03 AM
  20. udayakumarsuriyamoorthy's Avatar
    my phone locked due to pattern mistake please give suggestion to retrive
    12-11-2013 03:57 AM
  21. Matthew Buzbee's Avatar
    How did you factory reset if you are locked out
    03-11-2014 08:17 PM
  22. SinisterJunkie's Avatar
    1. Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
    2. Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
    3. Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
    03-14-2014 05:25 PM
  23. Chukwudi Goodluck's Avatar
    lock out of my phone,forgot original Gmail password
    05-10-2014 05:34 PM
  24. Chukwudi Goodluck's Avatar
    lock out of my phone,forgot original Gmail password please help me send me new password
    05-10-2014 05:37 PM
  25. bamyare's Avatar
    my phone is locked
    05-11-2014 11:57 AM
37 12

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