Hey guys, I don't post here much but wanted to get your input on a problem I'm having. Simply, my screen is doing crazy things these days but I can't determine why.
-Phone dialer won't let me select a contact directly, I have to select the first couple of letters then select the contact.
-Random screen freeze/non response. Usually turning the screen off/on with the power button fixes it.
-Randomly, buttons are not selectable or the phone bugs out and decides to make 2-3 selections on its own.
-Makes random calls and then I can't end the calls because the screen is not functional. I have to pull the battery to stop it. Not something I like to do.
-Browser, facebook app, etc jump around while trying to scroll or navigate. Random zooms on the screen.
I didn't a factory reset on the device but its still doing it. All this seemed to happen after the recent security update but I can't entirely be sure. As its hard to replicate, how do I go about bringing it to Sprint's attention? Suggestions welcome...
Thanks
-Phone dialer won't let me select a contact directly, I have to select the first couple of letters then select the contact.
-Random screen freeze/non response. Usually turning the screen off/on with the power button fixes it.
-Randomly, buttons are not selectable or the phone bugs out and decides to make 2-3 selections on its own.
-Makes random calls and then I can't end the calls because the screen is not functional. I have to pull the battery to stop it. Not something I like to do.
-Browser, facebook app, etc jump around while trying to scroll or navigate. Random zooms on the screen.
I didn't a factory reset on the device but its still doing it. All this seemed to happen after the recent security update but I can't entirely be sure. As its hard to replicate, how do I go about bringing it to Sprint's attention? Suggestions welcome...
Thanks