Factory reset

[Android Central Question]

I have Flip4 and the screen stopped working on the top half so I got a new one from Verizon. I have to send the old one back and was able to initialize the factory reset on the old phone. I saw that is said initializing and now the screen is blank and won’t come back on although there is a vertical white line flush on the upper half of the right side of the phone when I tap the button to wake up the phone. I do know it’s on, but I can’t see the screen. My question is can I safely assume my data has been removed since I can no longer get the screen to walk up?

 

[B. Diddy]

Welcome to Android Central! I think it's a safe bet. To be sure, you can also use Google's Find My Device or Samsung's Find My Mobile to send a remote wipe command to that phone (make sure it's not the new one), and also make sure to sign out of that device in your myaccount.google.com website, under Security>Your Devices.

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