Has anyone gotten the sideloading update yet?

[pazzo02]

Does anyone know if they will do the update if I take it to an ATT store?

It's not something that they will have locally at the store. I don't think taking there will help because they'll still have to contact tech support.

 

[Hypnopottamus]

Seems like the only way to get this update is to call support. Is this true? Are they not automatically pushing this through anymore. I have other pressing issues I need to take care of, so I have no problem waiting for it. Just wondering if this is only done through support now.

 

[raver_returns]

Seems like the only way to get this update is to call support. Is this true? Are they not automatically pushing this through anymore. I have other pressing issues I need to take care of, so I have no problem waiting for it. Just wondering if this is only done through support now.

Finally got mine, by just waiting. Restarted last Saturday morning, and there it was. I had called and chatted a few days prior to that, but they even said there was nothing they could do at the time.

 

[bman333]

il post the number but i got a hold of a tier 2 tech named bryan s.

just called me landline and alerted me they are pushing the update to my phone.. so i guess il see he said about 10minutes although its been longer

 

[bman333]

Update* hours later still nothing on my phone.

i guess i will call back tmoro but they seemed sure that it would be pushed quickly to my phone..

 

[palegoldlizard]

What number do i call?

 

[UnfocusedHTC]

I just got done with one of the online support poeple. They pushed it three times. I got the complete update message three times. I pushed yes three times. I've done several restarts. Still no unknown sources check box. I give up.

 

[homescrub]

Lol this thread is full of sadness. Just root the phone lol

 

[fernandezhjr]

Lol this thread is full of sadness. Just root the phone lol

Yup, It's pretty sad that AT&T can't accomplish pushing a simple update like this. Not everyone wants to void their warranty. The best option is to just keep hammering AT&T so it will get it's act together. A person should root if they want to be rooted, not for something as simple as this.

Sent from my Desire HD using Tapatalk

 

[erwaso]

When i updated to 2.2 i got blocked from rooting at all. My only option is to say theres a prob with this one and swap it out for a refurb one at a device support center. But i wouldnt know if 8t still had 2.1 or tjey updated to 2.2 :/

 

[ibanana]

Lol this thread is full of sadness. Just root the phone lol

After spending 4 years with an iPhone I switched. I am not ready to root yet.

 

[Ricenchicken]

Keep trying guys! i got different options every time, i finally got a rep that gave it to me in 5 minutes.

Its just the luck of the draw.

 

[jumper809]

Do they keep a log of our chats? If they do I may never get mine.

 

[ibanana]

Do they keep a log of our chats? If they do I may never get mine.

Ive been on the chat daily telling them basically Ill try again tomorrow.

 

[ibanana]

I am on Chat again and I was just informed that it was pushed to my phone and could take 24 hours. I pointed out that it was pushed every day this week. So this statement does nothing for me at this point because clearly its not working.

 

[palegoldlizard]

I called HTC and the rep said that he only dealt with software. Any update what i was talkibg about, I have to call ATT. Is that correct??? :/

 

[palegoldlizard]

I am on Chat again and I was just informed that it was pushed to my phone and could take 24 hours. I pointed out that it was pushed every day this week. So this statement does nothing for me at this point because clearly its not working.

Can you give the link to the US chat thing?

 

[Ricenchicken]

I called HTC and the rep said that he only dealt with software. Any update what i was talkibg about, I have to call ATT. Is that correct??? :/

Yes, this is an update from ATT, not HTC.

 

[palegoldlizard]

Yes, this is an update from ATT, not HTC.

Can you give me ATT's number? thanks

 

[ibanana]

Can you give the link to the US chat thing?

You have to log into the AT&T site, click support its along the right hand side half way down. Tech Support.