PewterL31
Well-known member
That's the point they don't want you to upgrade as fast so they take less of a hit.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
That's the point they don't want you to upgrade as fast so they take less of a hit.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Verizon once told me these phones cost $800+ to manufacturer. We all know these phones cost less than $200 to produce so I'm not even going to consider Verizon losing money.
Sent from my DROID RAZR using Tapatalk 2
Wow. A $30 fee so I can be a customer. Ridiculous. Is Verizon becoming a bank?
Even worse is they're more like under $100 to make.
Anyone know what the "activation fee" is for?
This, supposedly.
"This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever."
I call BS on that.
Sadly, while these devices are more complicated than ever, that doesn't mean the representatives know how to use them! I will do my hardest to demand the fee be dropped and even offer to be "blacklisted" from these worthless services. I may sound like an , but if your reason to charge me is that lame, I will do without those "services".
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Agreed, they are, and agreed, they don't. I'm with you on getting them to drop the fee, however, I find it unlikely that we'll get anywhere with it. And, they'll never agree to anything like blacklisting you from those services. But, regardless, the whole thing is a scam anyway. They aren't going to funnel all the funds from the fee to develop services like this. It's just another way for them to make more money. As I stated earlier, they just should have raised the price of the phones and people probably would have never known.
Lol, nice. That is a great quote.
I agree, and, completely understand. You'll at least maybe get your point slightly more across if you do that venting to a supervisor though. No sense in chewing out a first line CSR.
Verizon is in the business of making money. If you don't like their fees, go elsewhere.
Obviously, but to mask these fees as such will allow me to argue it out. Its simple, why not? I don't use those worthless "features" and thus I will do my best to fight it. I am nearly 100% positive I can have the fee waived whether in store or by calling customer service. One way or another, Verizon will eat the fee.
I'm just a smart consumer. Its not like Verizon is the cheapest provider out there. I pay more for excellent service but I won't pay more for something like a workshop so some other customer can use it. Charge them extra at the time or workshop, not us.
Sent from my DROID RAZR using Tapatalk 2
Obviously, but to mask these fees as such will allow me to argue it out. Its simple, why not? I don't use those worthless "features" and thus I will do my best to fight it. I am nearly 100% positive I can have the fee waived whether in store or by calling customer service. One way or another, Verizon will eat the fee.
I'm just a smart consumer. Its not like Verizon is the cheapest provider out there. I pay more for excellent service but I won't pay more for something like a workshop so some other customer can use it. Charge them extra at the time or workshop, not us.
Sent from my DROID RAZR using Tapatalk 2
Just stop and think how much it costs Verizon to train those experts.
In store experts have to be trained to say "now the first thing you want to do is install a task killer on that".
Online experts have to be trained to say "Ok let's try a factory reset".
$30 seems pretty cheap for that level of expertise.
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