Note 8 screen shuts off intermediately

[jon_hayhoe]

Hey there, I have a Samsung note 8 where the screen shuts off after a few seconds. The screen still responds, I can open apps and hear the clicking of letters like if I'm blind typing, when the screen is black but can't see what I'm doing. I tried restarting and a factory reset, no change, and it seems to get worse as my battery lessens. Also i don't believe it's screen time out that's the issue, as I have it set for 3minutes, i think, and it happens mid typing etc. Some times I can rattle off a few words in messenger or Facebook sometimes I can watch almost a whole YouTube video before the screen goes black. Sometimes even if I got the power button to unlock screen it stays black. Hope someone has a fix. Lmk if I can answer any qiestions

 

[B. Diddy]

Welcome to Android Central! Does it turn completely black, or can you tell if the screen is just barely lit? Does this also happen in Safe Mode? https://www.t-mobile.com/support/devices/android/samsung-galaxy-note8/safe-mode-samsung-galaxy-note8