I had a Galaxy Note 3 for over two years but several weeks ago I was forced to upgrade to a Note 4 due to an app compatibility with new hearing aids. I transferred all my accounts, contacts and apps and everything seemed to be fine until I got around to using OK Google. My voice is recognized and Google returns appropriate answers to the screen but no longer speaks any responses. I have spent hours searching the internet for a solution and I believe I literally have tried EVERY solution short of killing all my apps to find a rogue app and doing a factory reset. I am not eager to do that at this point since I understand that the Marshmallow release is "coming soon" (AT&T).
Maybe I should just wait it out and see if a clean install of Marshmallow resolves the problem(?) Honestly, if I knew for certain that a factory reset would fix this I would probably do it anyway. I guess I am just skeptical.
Any confirmation from others with same hardware and carrier that they receive spoken response from OK Google or any thoughts or advice on a course of action would be greatly appreciated. Thanks!
Pertinent information:
Samsung Galaxy Note 4 SM-N910A (AT&T)
Android Version 5.1.1
Running Google Now Launcher
Stock firmware - not rooted.
PS Google Maps speak directions as normal so I know it is not a speaker/volume issue.
Maybe I should just wait it out and see if a clean install of Marshmallow resolves the problem(?) Honestly, if I knew for certain that a factory reset would fix this I would probably do it anyway. I guess I am just skeptical.
Any confirmation from others with same hardware and carrier that they receive spoken response from OK Google or any thoughts or advice on a course of action would be greatly appreciated. Thanks!
Pertinent information:
Samsung Galaxy Note 4 SM-N910A (AT&T)
Android Version 5.1.1
Running Google Now Launcher
Stock firmware - not rooted.
PS Google Maps speak directions as normal so I know it is not a speaker/volume issue.