I have no idea how to fix this issue. My S6 "crashed" yesterday and its been stuck on the 'Powered by Android' screen. I tried draining the battery and to no avail. I've looked at a few options to restart my phone:
DOWN+POWER - works but still stuck on same screen. When I charge the phone, it gives me the empty battery charging image and stuck on that screen.
UP+POWER and UP+POWER+HOME - doesn't work at all. So I can't even enter into recovery mode to wipe cache partition.
DOWN+POWER+HOME - works, though I honestly don't know how to use Odin. And would NOT like to factory reset my phone as I'd like to keep my files or at least retrieve it if my phone is complete broken.
Any help would be greatly appreciated. Thanks!
DOWN+POWER - works but still stuck on same screen. When I charge the phone, it gives me the empty battery charging image and stuck on that screen.
UP+POWER and UP+POWER+HOME - doesn't work at all. So I can't even enter into recovery mode to wipe cache partition.
DOWN+POWER+HOME - works, though I honestly don't know how to use Odin. And would NOT like to factory reset my phone as I'd like to keep my files or at least retrieve it if my phone is complete broken.
Any help would be greatly appreciated. Thanks!