Registration for "immersive Gear VR experience for $99" - How did it Go

[kikbxr1969]

You preordered 2 phones?

Yes, I did

 

[KennyJohnson]

I paid for my order on the 21st and haven't received a shipping notification yet. I'm hoping I get the notification this week.

 

[awolwin773]

I know huh lmao They are a joke when it comes to assistance.

 

[Kalelfromkrypton41581]

Wow what on hold it tells you that the Immersive is no longer available. They took my money they better have one for me.

If you paid for the $99 bundle already and recieved your order confirmation email then you should be all good. Just have to wait for it to ship. Which could be 6 to 8 weeks.

 

[KennyJohnson]

If you paid for the $99 bundle already and recieved your order confirmation email then you should be all good. Just have to wait for it to ship. Which could be 6 to 8 weeks.

Or a week for some people. I'm hoping that it isn't 6 to 8 weeks.

 

[8Gaia]

According to a Samsung rep they ran out of stock but got more and its being distributed to the warehouses. Also "sorry this happened, it should have shipped already. I will make a note in your account so that they ship it this week." (I'm gonna be out of state next week) I asked them to re send me the order confirmation email that I never got and they can't do that but 'escalated my ticket' and gave me a ticket #.

So yeah back to sq 1

 

[aggie]

Ordered the $99 bundle 4/21 and received order confirmation that same day. Received shipping notice from Samsung yesterday with FedEx tracking information for delivery tomorrow.

 

[felloffthetruck]

Ordered the $99 bundle 4/21 and received order confirmation that same day. Received shipping notice from Samsung yesterday with FedEx tracking information for delivery tomorrow.

You are one of the lucky few.

I paid on 4/20 and still no shipping or tracking info.

 

[aggie]

You are one of the lucky few.

Surprising as it usually goes the other way for me. Hope everyone receives their order soon, or at least some clarity.

 

[awolwin773]

still on hold ..1hr 25 min

 

[awolwin773]

welp as soon as the Samsung rep answers you state your concern she pretends not to be able to hear you and hangs up..

 

[felloffthetruck]

still on hold ..1hr 25 min

Forgetaboutit, It took 2.5 hours of holding and I got absolutely zero results when I finally got someone on the phone. Calling them on the phone is a complete waste of time.

 

[echo_808]

Paid the 28th. No ship email.

So looks wont be this week.

 

[cardboard60]

Wouldn't you think these people would think ahead about this stuff.
And have it in stock at the mfg.
Don't tell me they got more orders than they ever expected.

 

[GoldlexusAN]

I didn't order the full bundle just the free VR with controller. I ordered it last Wednesday when I got my pre-ordered phone. The email stated 6-8 weeks for delivery. Well I just got an email saying my VR is on the way with a FedEx tracking number. So different from last year's promo where I did have a 6-8 week wait!

 

[ol_jackburton]

mine was delivered with the phone on 4/20, i ordered direct from samsung though. i have even allready sold the vr on ebay.

 

[Marcel B]

Most of the people here behave like kids, the wait is long because you call to ask stupid questions. Most of the people here call to check when it is gonna get shipped, well it will be shipped when they will! I ordered mine on 22, so stock was still on, just wait people!

 

[metacuate]

My immersive bundle just shipped out from Brightpoint in Plainfield Indiana. Weight 5lbs. Should be here Friday, even though it's only an hour drive from here.

 

[awolwin773]

ah snaps just got an update for my shipment

 

[felloffthetruck]

Why do I have nothing?