My wife recently upgraded to the S22 Ultra from Spectrum Mobile. We tried to follow the steps to add a contact widget so that she could have a shortcut to the contacts she calls the most but when long-holding the home screen, the only thing that pops up is a transparent widget-like rectangle, and there's no option for widgets on the bottom. The only options on the bottom of the screen are wallpapers and system settings. And, when we press wallpapers, nothing happens so that's not working either.
Now, she did have her pictures, contacts and some apps transferred over from her older Note phone and she did have the contact widget set up on her Note. It did transfer over and all the contacts worked at first but now some of them won't make a call when pressed. The ones that do work, have small white rectangle on the bottom left, while the ones that won't call out have a blank rectangle on the bottom left. So we wanted to first of all, delete and re-add the non-working contacts to the existing widget but for the life of us, couldn't figure out how. Also no way to delete that entire widget if that's even what it is.
Any ideas?
Now, she did have her pictures, contacts and some apps transferred over from her older Note phone and she did have the contact widget set up on her Note. It did transfer over and all the contacts worked at first but now some of them won't make a call when pressed. The ones that do work, have small white rectangle on the bottom left, while the ones that won't call out have a blank rectangle on the bottom left. So we wanted to first of all, delete and re-add the non-working contacts to the existing widget but for the life of us, couldn't figure out how. Also no way to delete that entire widget if that's even what it is.
Any ideas?