Samsung.com Note 7 Recall Thread

[rsmin]

Yes, thanks

 

[donhillla]

I called on Wednesday. They still seem a little confused. Trying to set up a refund and a refund for the additional accessories I purchased. They said I would get a call back in 24 to 48 hours. I hope this is true.

 

[rsmin]

Yep called them today and on hold for over 45 minutes. Had to get someone on chat line to help create a ticket for me to have someone call. We are back at the madness again.

 

[ilordvader]

How come after Recall of Note 7
THERE ARE NO MORE CASES OF BURSTING NOTE 7
while 1 million still out there being used

Read this Article -
Over a million Galaxy Note 7 phones still on after recalls

 

[RobSteal]

If anyone is interested in selling one of their extra Note 7's, please let me know. I'm also coming from a Note 7 that I recently turned into Samsung and now regret it. So looking for another one. Verizon model, preferably black. Thank you kindly!

 

[irock1985]

If anyone is interested in selling one of their extra Note 7's, please let me know. I'm also coming from a Note 7 that I recently turned into Samsung and now regret it. So looking for another one. Verizon model, preferably black. Thank you kindly!

Probably won't let you activate it...

 

[marla523]

Did anyone else get this email? I'm so confused....

SamsungLogo
Dear Marla Braverman,

We have not yet been able to ship the products from Samsung Electronics America listed below. Your order will be fulfilled as soon as the product(s) becomes available. The estimated date of fulfillment is 11/18/2016.

1

If you are still interested in receiving this merchandise, no further action is required on your part.

If you would like to cancel this order and receive a refund, please visit Customer Service, or call us at 1-855-726-8721, from 9am - 9pm ET, 7 Days a Week.

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Samsung Customer Service
Product Name SKU Unfulfilled Quantity}
Galaxy Note7 64GB (AT&T) SM-N930AZBAATT

 

[irock1985]

Did anyone else get this email? I'm so confused....

SamsungLogo
Dear Marla Braverman,

We have not yet been able to ship the products from Samsung Electronics America listed below. Your order will be fulfilled as soon as the product(s) becomes available. The estimated date of fulfillment is 11/18/2016.

1

If you are still interested in receiving this merchandise, no further action is required on your part.

If you would like to cancel this order and receive a refund, please visit Customer Service, or call us at 1-855-726-8721, from 9am - 9pm ET, 7 Days a Week.

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Samsung Customer Service
Product NameSKUUnfulfilled Quantity}
Galaxy Note7 64GB (AT&T)SM-N930AZBAATT

Wow lol that's pretty funny...

 

[donhillla]

Did anyone else get this email? I'm so confused....

SamsungLogo
Dear Marla Braverman,

We have not yet been able to ship the products from Samsung Electronics America listed below. Your order will be fulfilled as soon as the product(s) becomes available. The estimated date of fulfillment is 11/18/2016.

1

If you are still interested in receiving this merchandise, no further action is required on your part.

If you would like to cancel this order and receive a refund, please visit Customer Service, or call us at 1-855-726-8721, from 9am - 9pm ET, 7 Days a Week.

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Samsung Customer Service
Product Name SKU Unfulfilled Quantity}
Galaxy Note7 64GB (AT&T) SM-N930AZBAATT

This is why I went to the AT&T store the day of the recall and just bought the S7E. They had plenty of them in stock. Carriers first and samsung.Com customers last. I have had enough of the Samsung BS. I know that I will be screwed out of the $75 encentive, but I have a working phone and don't have to put up with this crap. Waiting for my box and a refund. Hoping it happens before xmas. Oh, and still waiting for that phone call promised in 24 to48 hours on 10/7.

 

[rsmin]

This is why I went to the AT&T store the day of the recall and just bought the S7E. They had plenty of them in stock. Carriers first and samsung.Com customers last. I have had enough of the Samsung BS. I know that I will be screwed out of the $75 encentive, but I have a working phone and don't have to put up with this crap. Waiting for my box and a refund. Hoping it happens before xmas. Oh, and still waiting for that phone call promised in 24 to48 hours on 10/7.

LOL.. Sorry just had to laugh with that last statement about the call back from them. It's sooooooo Samsungish!

 

[ilordvader]

Samsung to Exchange Galaxy Note 7 with New Galaxy S8

 

[donhillla]

My box is coming tomorrow, 10/25.

 

[rsmin]

My box is coming tomorrow, 10/25.

I haven't heard a thing on my box. When did you get the email?

 

[donhillla]

I haven't heard a thing on my box. When did you get the email?

Is was a UPS My Choice email, not from Samsung. The box is coming from STERICYCLE-ES.

 

[rsmin]

Is was a UPS My Choice email, not from Samsung. The box is coming from STERICYCLE-ES.

Thanks

 

[ilordvader]

Got Notification on phone just NOW - DUBAI
Galaxy Note7 Announcement | Samsung

So only 60% battery from 1st nov
Still holding on to it to Exchange it with the Galxy S8

 

[donhillla]

Got an email today (11/1/2016) that my refund for the second phone was processed. Refunded to my CC same day. They received the phone in Texas on Friday (10/28). Now on to battle #2, refund the additional accessories I purchased. Almost done with this.

 

[xkoolaidislifex]

Got an email today (11/1/2016) that my refund for the second phone was processed. Refunded to my CC same day. They received the phone in Texas on Friday (10/28). Now on to battle #2, refund the additional accessories I purchased. Almost done with this.

Yeah let me know what you figure out about accessories. I bought from so many different places, I might just try and craigslist the wireless chargers and eat the $20 in cases.

 

[ilordvader]

Its surprising that nobody has got the Update of 60% battery only ?

 

[irock1985]

Its surprising that nobody has got the Update of 60% battery only ?

They have not put that out in the USA yet it's only been overseas so far